Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
flexible schedule
Training and Development
Employee Discounts
team environment
reasonable accommodation
Job Description
Denny's is a well-established, iconic American diner-style restaurant chain known for its welcoming atmosphere, extensive menu offerings, and 24/7 service at many locations. As a leader in the casual dining industry, Denny's takes pride in delivering an exceptional guest experience by fostering a family-friendly environment where every customer feels at home. With thousands of locations nationwide and a brand built on trust and hospitality, Denny's continues to be a popular dining destination for individuals and families seeking great food combined with friendly service.
The Host or Hostess position at Denny's plays a critical role in shaping the guest’s overall dining experience. Often the first point of contact, the host or hostess sets the tone for a pleasant visit by greeting guests warmly, with a friendly smile and welcoming demeanor. This role is not only about managing seating and reservations but also about creating a positive, engaging environment that encourages guests to return. Employing a 'Guests First' attitude, the host or hostess interacts with guests courteously and attentively, making them feel valued and comfortable throughout their visit.
This position requires a balance of excellent customer service skills, multitasking abilities, and physical stamina. Hosts and hostesses must be capable of greeting guests, answering questions about the menu, and guiding them to their tables while efficiently managing waitlists and seating charts. Additionally, assisting with payment processes, including handling monetary transactions and operating point-of-sale systems, is a vital part of the job. Attention to detail and basic math skills are necessary to ensure accuracy in transactions.
The role also involves various supporting duties, such as completing side work or cleaning assignments, assisting team members, and maintaining a clean and organized environment. Physical requirements include the ability to lift trays up to 25 pounds, stand or walk for extended periods, and perform repetitive motions like bending or reaching. Strong communication skills, both verbal and written in English, are essential to effectively engage with guests and coworkers. The position often demands a flexible schedule, including nights, weekends, and holidays, to meet the operational needs of the restaurant.
Denny's emphasizes teamwork, respect for diversity, and maintaining uniform and grooming standards to uphold the professional image of the restaurant. The company is also committed to providing reasonable accommodations for qualified individuals with disabilities, ensuring equal employment opportunities and support to perform essential job functions. This combination of a supportive environment, clear expectations, and a focus on delivering exceptional guest service makes the Host or Hostess position at Denny's a rewarding opportunity for individuals passionate about hospitality and customer satisfaction.
The Host or Hostess position at Denny's plays a critical role in shaping the guest’s overall dining experience. Often the first point of contact, the host or hostess sets the tone for a pleasant visit by greeting guests warmly, with a friendly smile and welcoming demeanor. This role is not only about managing seating and reservations but also about creating a positive, engaging environment that encourages guests to return. Employing a 'Guests First' attitude, the host or hostess interacts with guests courteously and attentively, making them feel valued and comfortable throughout their visit.
This position requires a balance of excellent customer service skills, multitasking abilities, and physical stamina. Hosts and hostesses must be capable of greeting guests, answering questions about the menu, and guiding them to their tables while efficiently managing waitlists and seating charts. Additionally, assisting with payment processes, including handling monetary transactions and operating point-of-sale systems, is a vital part of the job. Attention to detail and basic math skills are necessary to ensure accuracy in transactions.
The role also involves various supporting duties, such as completing side work or cleaning assignments, assisting team members, and maintaining a clean and organized environment. Physical requirements include the ability to lift trays up to 25 pounds, stand or walk for extended periods, and perform repetitive motions like bending or reaching. Strong communication skills, both verbal and written in English, are essential to effectively engage with guests and coworkers. The position often demands a flexible schedule, including nights, weekends, and holidays, to meet the operational needs of the restaurant.
Denny's emphasizes teamwork, respect for diversity, and maintaining uniform and grooming standards to uphold the professional image of the restaurant. The company is also committed to providing reasonable accommodations for qualified individuals with disabilities, ensuring equal employment opportunities and support to perform essential job functions. This combination of a supportive environment, clear expectations, and a focus on delivering exceptional guest service makes the Host or Hostess position at Denny's a rewarding opportunity for individuals passionate about hospitality and customer satisfaction.
Job Requirements
- Ability to raise a tray weighing up to 25 lbs
- Ability to bend, stoop, reach, wipe, lift, and grasp
- Sufficient mobility to move and operate in the work area
- Ability to stand and walk during entire shift
- Ability to hear well in a loud environment
- Basic math skills including add, subtract, multiply, and divide
- Compliance with state, county, or municipal health regulations
- Ability to observe and differentiate between monetary denominations
- Ability to operate point of sale system
- Ability to work around potentially hazardous chemicals
- Ability to pass all required tests and training
- Ability to work flexible schedule including holidays, nights, and weekends
Job Qualifications
- Ability to communicate effectively in English, both orally and in writing
- Excellent guest service skills
- Ability to work in a team environment
- Must meet company's uniform and grooming standards
- Must be dependable and able to learn basic tasks and follow instructions
- Must place value on diversity and show respect for others
Job Duties
- Greet guests in a warm, friendly, smiling manner that welcomes them into the restaurant and sets the stage for a positive experience
- Engage in friendly conversation and suggest new menu items
- Process payments, make correct changes, and help with beverage orders for guests
- Complete side work, cleaning, and assist other team members as needed
- Operate point of sale system accurately
- Ensure compliance with health and safety regulations
- Maintain the dining area and entrance neat and orderly
Job Criteria
Experience
No experience required
Job Location
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