Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $19.00 - $22.00
Work Schedule
Weekend Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is a globally recognized leader in premium live entertainment infrastructure and services. Established in 2015, OVG has quickly emerged as a prominent force in the sports and entertainment industry, providing comprehensive platform services that include venue development, management, hospitality, and sponsorship sales. The company proudly operates seven world-class venues and partners with a prestigious client roster that features some of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions around the world. Spanning four continents, Oak View Group is committed to innovating the live entertainment experience by combining operational expertise with cutting-edge technology and a passion for excellence.
As a part of this vibrant and growing organization, the Host/Hostess role at Oak View Group is pivotal in delivering an exceptional dining experience. This customer-facing position is typically situated within one of the company’s premier dining venues or restaurants. The Host/Hostess represents the first touchpoint for guests and carries the responsibility of setting a positive tone for their entire visit. With an hourly wage ranging from $19.00 to $22.00, this role offers an excellent opportunity for individuals passionate about hospitality and guest service to contribute to a dynamic team.
The role involves greeting guests warmly, managing reservations and waitlists efficiently, coordinating guest seating to optimize flow, and supporting the overarching service goals of the establishment. The Host/Hostess facilitates effective communication between front-of-house staff and culinary teams to ensure guests enjoy a seamless and enjoyable dining experience. In addition to welcoming guests, this position demands a high level of organization, attention to detail, and the ability to multitask in a fast-paced environment while maintaining professionalism and courteous demeanor.
Oak View Group values diversity, innovation, and inclusion, which are fundamental to its thriving company culture. The Host/Hostess position is not only integral to delivering outstanding guest experiences but also embodies the company's commitment to fostering an inclusive environment that celebrates diverse backgrounds and perspectives. The role requires flexibility to work evenings, weekends, holidays, and special events, accommodating the vibrant schedule typical of hospitality venues.
Additionally, Oak View Group offers part-time employees attractive benefits including a 401(k) savings plan with matching contributions, underscoring its dedication to employee well-being and future security. Employees in this position also support special events, private dining functions, and VIP guest experiences, providing variety and opportunities for professional growth within the hospitality and live entertainment sectors.
Working at Oak View Group means joining a team united by their passion for elevating live entertainment experiences and dedicated to making a meaningful impact in the industry. The Host/Hostess plays a crucial role in this mission by ensuring each guest feels welcome, valued, and eager to return. Candidates who possess outstanding interpersonal skills, a calm and professional attitude under pressure, and enthusiasm for hospitality are likely to find this role rewarding and fulfilling.
As a part of this vibrant and growing organization, the Host/Hostess role at Oak View Group is pivotal in delivering an exceptional dining experience. This customer-facing position is typically situated within one of the company’s premier dining venues or restaurants. The Host/Hostess represents the first touchpoint for guests and carries the responsibility of setting a positive tone for their entire visit. With an hourly wage ranging from $19.00 to $22.00, this role offers an excellent opportunity for individuals passionate about hospitality and guest service to contribute to a dynamic team.
The role involves greeting guests warmly, managing reservations and waitlists efficiently, coordinating guest seating to optimize flow, and supporting the overarching service goals of the establishment. The Host/Hostess facilitates effective communication between front-of-house staff and culinary teams to ensure guests enjoy a seamless and enjoyable dining experience. In addition to welcoming guests, this position demands a high level of organization, attention to detail, and the ability to multitask in a fast-paced environment while maintaining professionalism and courteous demeanor.
Oak View Group values diversity, innovation, and inclusion, which are fundamental to its thriving company culture. The Host/Hostess position is not only integral to delivering outstanding guest experiences but also embodies the company's commitment to fostering an inclusive environment that celebrates diverse backgrounds and perspectives. The role requires flexibility to work evenings, weekends, holidays, and special events, accommodating the vibrant schedule typical of hospitality venues.
Additionally, Oak View Group offers part-time employees attractive benefits including a 401(k) savings plan with matching contributions, underscoring its dedication to employee well-being and future security. Employees in this position also support special events, private dining functions, and VIP guest experiences, providing variety and opportunities for professional growth within the hospitality and live entertainment sectors.
Working at Oak View Group means joining a team united by their passion for elevating live entertainment experiences and dedicated to making a meaningful impact in the industry. The Host/Hostess plays a crucial role in this mission by ensuring each guest feels welcome, valued, and eager to return. Candidates who possess outstanding interpersonal skills, a calm and professional attitude under pressure, and enthusiasm for hospitality are likely to find this role rewarding and fulfilling.
Job Requirements
- High school diploma or equivalent preferred
- previous customer service or restaurant experience preferred but not required
- ability to work evenings, weekends, holidays, and special events
- ability to stand and walk for extended periods
- ability to lift and carry heavy objects occasionally
- ability to work in a fast-paced hospitality environment
- excellent communication skills
Job Qualifications
- High school diploma or equivalent preferred
- previous customer service or restaurant experience preferred but not required
- experience in hospitality, hotels, restaurants, private clubs, performing arts venues, or entertainment venues is a plus
- ability to work evenings, weekends, holidays, and special events
- outstanding customer service and interpersonal skills
- excellent communication and telephone etiquette
- strong organizational and multitasking abilities
- ability to remain calm and professional in a fast-paced environment
- ability to work collaboratively as part of a team
- basic computer and reservation system experience preferred
- ability to stand and walk for extended periods
- ability to lift and carry heavy objects occasionally
- frequent walking, reaching, bending, and light lifting
- ability to work in a fast-paced hospitality environment
Job Duties
- Welcome guests with a friendly, professional, and engaging demeanor
- manage reservations, walk-in guests, and waitlists using the restaurant reservation system
- escort guests to their tables and provide menus as appropriate
- answer guest questions regarding menu offerings, restaurant amenities, and venue information
- thank guests upon departure and invite them to return
- coordinate seating assignments to maximize efficiency while maintaining excellent guest service
- communicate effectively with servers, managers, and culinary staff regarding table status and guest needs
Job Criteria
Experience
No experience required
Job Location
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