Host or Hostess - The Fortunate Prospector

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $21.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career advancement opportunities

Job Description

Marriott International is a globally renowned hospitality company known for its commitment to exceptional service and outstanding guest experiences. As one of the largest and most respected names in the hotel industry, Marriott operates a diverse portfolio of brands, including the premium Gaylord Hotels. The company prides itself on fostering an inclusive and supportive workplace culture where associates' unique backgrounds, talents, and experiences are celebrated and valued. Marriott's dedication to equal opportunity employment ensures a welcoming environment for all, supporting diversity and promoting professional growth.

Gaylord Hotels, a distinguished collection within Marriott's portfolio, is known for delivering extraordinary meeting and experiential environments. Their STARs, or associates, embody creativity, entrepreneurship, and a deep commitment to providing thoughtful and big-hearted service to guests. Joining Gaylord Hotels means being part of a team that offers extensive career opportunities beyond traditional hotel roles, along with unique benefits and experiences to enrich associates' personal and professional lives.

The role of a Host at Marriott International, specifically within Gaylord Hotels, is a vital position focused on creating an inviting and seamless dining experience for guests. This role requires an enthusiastic and friendly approach to greeting guests promptly, determining the size of their party, and escorting them to available, clean tables. Hosts are responsible for ensuring the dining areas are well-organized to accommodate special groups and their needs, such as arranging tables and chairs accordingly.

In addition to seating responsibilities, Hosts assist guests by pulling out chairs, placing menus, and maintaining appropriate place settings that include clean silverware, napkins, and other standard items. They also ensure menus are current, clean, wrinkle-free, and plentiful, reflecting the restaurant's commitment to quality.

Maintaining cleanliness and organization in work areas through consistent clean-as-you-go practices is essential to this role. Hosts monitor dining rooms to stay aware of seating availability, guest safety, and overall service quality. They are trained to follow all company safety and security policies, report hazards or incidents, and complete necessary safety training and certifications.

Professional appearance and demeanor are critical for Hosts. They must uphold Marriott's standards by maintaining clean and professional uniforms, protecting proprietary company information, and demonstrating respectful and clear communication with guests and team members. Hosts support a positive work environment by fostering good working relationships with colleagues and contributing to team efforts toward common goals.

This role requires the physical capability to stand, sit, or walk for extended periods and to move, lift, carry, push, or pull objects weighing up to 10 pounds. While this entry-level position does not require previous experience or certification, it offers an excellent opportunity to grow within a thriving global hospitality brand renowned for its inclusive culture and commitment to associate development.

Employment benefits at Marriott International include health insurance, dental and vision coverage, paid time off, retirement plans, employee discounts, and career advancement opportunities. This role invites individuals passionate about hospitality and exceptional guest service to become part of a professional, dynamic, and supportive team aiming to deliver memorable experiences to every guest. By joining Marriott and Gaylord Hotels, associates are positioned to start their purpose-driven careers in a vibrant, global environment where they can belong, grow, and become their best selves.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • Ability to communicate clearly and professionally
  • Ability to maintain a clean and professional appearance
  • Ability to follow company safety and security policies
  • Ability to perform physical tasks like standing and lifting up to 10 pounds

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • No prior related work experience required
  • No supervisory experience required
  • Ability to communicate clearly and professionally
  • Positive attitude and team-oriented mindset
  • Basic physical ability to stand, sit, or walk for extended periods
  • Ability to lift and move objects weighing up to 10 pounds

Job Duties

  • Greet guests and determine party size
  • Seat guests by finding clean, available tables
  • Pull out chairs and place menus in front of guests
  • Arrange tables and seating for groups with special needs
  • Ensure place settings are appropriate and complete
  • Check and maintain current, clean, and plentiful menus
  • Monitor dining rooms for seating, service, and guest safety

Job Criteria

Experience

No experience required


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