Host or Hostess - Deep End Restaurant

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.50
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Work Schedule

Standard Hours
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Benefits

opportunities for training
Development
recognition
Camaraderie
Support for holistic well-being
Equal opportunity employer
Part of Marriott International's global brand portfolio

Job Description

JW Marriott, a distinguished brand within Marriott International's luxury portfolio, is renowned for delivering exceptional hospitality with an associate-first culture. As part of the global Marriott family, JW Marriott operates on principles of inclusion, non-discrimination, and holistic well-being, making it a sought-after workplace for individuals eager to be part of a team that values professional growth and mutual respect. The brand emphasizes high standards of luxury hospitality, offering guests not just services but memorable experiences characterized by comfort, elegance, and personalized attention. JW Marriott properties are vibrant communities where talented individuals collaborate to create seamless and outstanding guest experiences, supported by a strong framework of training, development, and recognition.

The Guest Service Support Expert role at JW Marriott plays a vital hands-on support function within the food and beverage operations. This position involves a dynamic range of tasks aimed at ensuring guests enjoy a smooth, pleasant, and memorable dining experience. Professionals in this role engage directly in essential service functions including setting tables, aiding kitchen staff, cleaning and restocking service areas, and performing a variety of physical tasks that keep the operations running efficiently and safely. Attention to detail and adherence to the brand's safety and quality standards are paramount, as the expert supports the overall guest experience in a way that upholds JW Marriott's reputation for luxury and excellence.

This on-site role demands physical activity such as standing, walking, and manual handling, requiring the ability to move, lift, carry, and maneuver objects weighing up to 25 pounds independently, and up to 50 pounds with assistance. The Guest Service Support Expert must be physically capable of working in a dynamic environment that includes navigating sloping, uneven, or slippery surfaces while maintaining exceptional attention to professional appearance, uniform standards, and clear communication. Though no prior supervisory experience or previous work in hospitality is required, the ideal candidate should have a high school diploma or GED equivalent and display the ability and willingness to perform the physical tasks associated with food and beverage support.

Joining JW Marriott means becoming part of an equal opportunity employer that fosters career development opportunities and encourages camaraderie among its associates. It also means being part of Marriott International's global network, accessing a wealth of resources aimed at enhancing employee well-being and career progression. The company offers an inclusive and supportive working environment where individuals can contribute to high-quality guest services while developing their skills within a world-class hospitality brand. This position is perfect for someone who enjoys engaging in active, physical roles within the luxury hospitality sector and is committed to maintaining the highest standards of professionalism and guest service.

Job Requirements

  • High school diploma or G.E.D. equivalent
  • Able to perform hands-on, physical tasks associated with food and beverage support
  • No supervisory experience required
  • Ability to follow company policies and safety procedures
  • Maintain professional appearance and communication

Job Qualifications

  • High school diploma or G.E.D. equivalent
  • No prior related work experience required
  • Ability to follow company policies and safety procedures and to maintain professional appearance and communication
  • Previous experience in a food and beverage environment preferred

Job Duties

  • Take initiative and deliver a wide range of services to make sure food and beverage operations run smoothly
  • Set tables, assist the kitchen, clean work areas, and replenish supplies to support transactions as part of the guest experience
  • Create a safe workplace by following company policies and procedures and upholding quality standards
  • Maintain professional uniform, personal appearance, and communications at all times
  • Perform physical tasks including standing, sitting, or walking for extended periods
  • moving over sloping, uneven, or slippery surfaces
  • and reading and visually verifying menu information
  • Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance and up to 50 pounds with assistance
  • reach overhead and below the knees, including bending, twisting, pulling, and stooping

Job Criteria

Experience

No experience required


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