
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
Employee assistance program
Uniform allowance
Job Description
Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to delivering exceptional guest experiences across a portfolio of award-winning brands. Among these, The Ritz-Carlton stands out as an emblem of luxury, setting the standard for rare and special service worldwide. The company prides itself on fostering a diverse and inclusive workplace, valuing the unique backgrounds, talents, and experiences of its associates. With over 100 prestigious properties worldwide, Marriott International continues to attract top hospitality professionals committed to creating lifelong memories for guests through creativity, thoughtfulness, and compassion.
The Ritz-Carlton invites passionate and dedicated individuals to join their team as Guest Service Support Experts, roles that are fundamental in ensuring smooth food and beverage operations. This position is more than just serving food and drinks; it’s about crafting memorable and unique experiences that guests cherish long after their visit. As a Guest Service Support Expert, you will be instrumental in managing a variety of essential functions—setting tables, assisting kitchen staff, cleaning work areas, replenishing supplies, and supporting transactions to seamlessly integrate into the overall guest experience. This hands-on role demands high energy, professionalism, and adherence to company policies and standards, including maintaining a safe workplace, upholding quality standards, and presenting a polished appearance.
The role requires individuals who are physically active and capable of standing, walking, and moving across diverse surfaces for extended periods. The job also involves lifting and moving objects weighing up to 25 pounds independently or up to 50 pounds with assistance, along with other physical activities such as bending, twisting, pulling, and stooping. These responsibilities are vital to maintaining the high standards expected at The Ritz-Carlton and ensuring that every guest interaction contributes to the luxury experience the brand is renowned for.
Candidates do not need prior supervisory experience or formal certifications, although previous experience in a food and beverage environment is preferred. The position requires a high school diploma or GED equivalent, emphasizing the company’s commitment to providing accessible opportunities for individuals eager to start or advance their careers in hospitality.
Joining Marriott International and The Ritz-Carlton means becoming part of a culture that embodies their Gold Standards, including the Employee Promise, Credo, and Service Values. These principles form the foundation of the company’s operational philosophy and guide employees in delivering excellence every day. The organization is dedicated to creating not only exceptional guest experiences but also a fulfilling and rewarding work environment where team members are empowered to be the best version of themselves. This role offers the chance to be proud of your contributions and the team you work with, truly integrating into a global community of hospitality professionals committed to continuous improvement and customer satisfaction.
The Ritz-Carlton invites passionate and dedicated individuals to join their team as Guest Service Support Experts, roles that are fundamental in ensuring smooth food and beverage operations. This position is more than just serving food and drinks; it’s about crafting memorable and unique experiences that guests cherish long after their visit. As a Guest Service Support Expert, you will be instrumental in managing a variety of essential functions—setting tables, assisting kitchen staff, cleaning work areas, replenishing supplies, and supporting transactions to seamlessly integrate into the overall guest experience. This hands-on role demands high energy, professionalism, and adherence to company policies and standards, including maintaining a safe workplace, upholding quality standards, and presenting a polished appearance.
The role requires individuals who are physically active and capable of standing, walking, and moving across diverse surfaces for extended periods. The job also involves lifting and moving objects weighing up to 25 pounds independently or up to 50 pounds with assistance, along with other physical activities such as bending, twisting, pulling, and stooping. These responsibilities are vital to maintaining the high standards expected at The Ritz-Carlton and ensuring that every guest interaction contributes to the luxury experience the brand is renowned for.
Candidates do not need prior supervisory experience or formal certifications, although previous experience in a food and beverage environment is preferred. The position requires a high school diploma or GED equivalent, emphasizing the company’s commitment to providing accessible opportunities for individuals eager to start or advance their careers in hospitality.
Joining Marriott International and The Ritz-Carlton means becoming part of a culture that embodies their Gold Standards, including the Employee Promise, Credo, and Service Values. These principles form the foundation of the company’s operational philosophy and guide employees in delivering excellence every day. The organization is dedicated to creating not only exceptional guest experiences but also a fulfilling and rewarding work environment where team members are empowered to be the best version of themselves. This role offers the chance to be proud of your contributions and the team you work with, truly integrating into a global community of hospitality professionals committed to continuous improvement and customer satisfaction.
Job Requirements
- high school diploma or GED equivalent
- no related work experience required
- ability to stand, sit, or walk for extended periods
- physical ability to lift, carry, push, pull objects up to 50 pounds with assistance
- willingness to adhere to company policies and maintain professional appearance
- ability to work over uneven or slippery surfaces
Job Qualifications
- high school diploma or GED equivalent
- preferred experience in food and beverage environment
- excellent communication skills
- ability to work in a fast-paced environment
- strong attention to detail
- no supervisory experience required
Job Duties
- set tables to prepare for guest service
- assist kitchen staff with food and beverage operations
- clean work areas and replenish supplies
- maintain a safe and professional work environment
- follow company policies and uphold quality standards
- manage menu information accurately
- support transactions to enhance guest experience
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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