Host or Hostess at Il Mulino

Il Mulino at Walt Disney World Swan Resort is part of Marriott International, a renowned global hospitality company committed to excellence and exceptional guest experiences. The Walt Disney World Swan, located at 1500 Epcot Resorts Boulevard in Lake Buena Vista, Florida, is a prestigious hotel known for delivering luxurious accommodations combined with world-class dining options. Il Mulino is a fine dining restaurant that offers guests an authentic Italian dining experience, with a focus on impeccable service and high-quality cuisine. As part of Marriott International and the Westin brand’s wellness philosophy, associates at Il Mulino are encouraged to engage actively in their own well-being while delivering superior service to guests. This high-standard environment fosters a diverse and inclusive workplace culture where every team member’s uniqueness is valued and contributes to the overall success of the establishment.

This position is a part-time, non-management role primarily focused on the evening shift, making it ideal for individuals who thrive in social and dynamic environments. As a host or hostess at Il Mulino, the main responsibility is to greet guests warmly and efficiently determine the size of their party to arrange appropriate seating. The role involves managing seating arrangements, ensuring tables are clean, orderly, and well-prepared with current menus, clean silverware, napkins, and other standard place settings. Hosts guide guests through the dining rooms and assist them thoughtfully while maintaining a smooth flow of seating that accommodates any special group needs. This job demands attention to detail and strong interpersonal skills as individuals monitor the dining room for guest satisfaction, safety, and availability. Staff must uphold the company’s standards for cleanliness, safety, and communication while contributing to a positive and welcoming dining atmosphere.

Additionally, the role requires adherence to all company safety and security policies, including reporting any accidents or unsafe conditions promptly. Associates must maintain professional personal appearance and uphold confidentiality standards to protect the company’s proprietary information. Communication skills are essential for interacting clearly with guests and team members, as well as managing phone etiquette professionally. The role supports a team-oriented environment to reach common goals and ensures that quality standards are consistently met. Physically, the position involves standing, sitting, or walking for extended periods and may require moving items up to 10 pounds. The company encourages growth and development by assigning other reasonable duties that supervisors request to ensure smooth operations and exceptional service.

Marriott International emphasizes equitable employment opportunities, welcoming individuals from all backgrounds and fostering an inclusive environment supportive of diversity. The company’s policies strictly prohibit discrimination based on disability, veteran status, or other legally protected categories, reflecting its commitment to creating a respectful and supportive workplace. Joining Il Mulino as a host offers an opportunity to be part of a celebrated brand and contribute to delivering outstanding hospitality experiences, all while being part of a company dedicated to associate well-being and personal growth.