Host or Hostess

Marriott International is a globally recognized leader in the hospitality industry, known for its dedication to providing exceptional guest experiences and fostering a diverse and inclusive workplace. One of the prominent brands under Marriott International's portfolio is Renaissance Hotels, which prides itself on delivering unique and memorable experiences to guests by embracing the local culture and spirit of the neighborhood. Located at 200 Main St, Fort Worth, Texas, Renaissance Hotels form part of this dynamic hospitality network that values innovation, excellence in service, and cultural diversity. This full-time, non-management position is integral to maintaining the benchmark of hospitality that the Renaissance brand promises. The environment focuses on creating not just an enjoyable dining experience but a memorable moment through attentive and proactive guest service, reflecting the rich cultural tones of the area.

The role of Guest Service Expert is pivotal in achieving these objectives. This role goes beyond the typical responsibilities associated with food and beverage service; it is about enhancing the guest experience at every touchpoint. Guest Service Experts are expected to take initiative in delivering a wide range of services that contribute to a seamless and unique hospitality experience. Their duties include setting up tables, communicating effectively with the kitchen, serving guests with attentiveness, and ensuring all areas—including workstations and storage—are clean and well-maintained. Being physically active throughout the shift is essential, as the job requires standing, sitting, walking on various surfaces, moving objects weighing up to 50 pounds, reaching high places, bending, twisting, stretching, and stooping. This physical engagement ensures that guests receive attentive and efficient service, enhancing their overall satisfaction.

Furthermore, the Guest Service Expert must uphold Marriott International's standards for safety, professionalism, and quality. This entails following company policies and procedures, wearing a professional uniform, maintaining a neat personal appearance, and communicating courteously and clearly. The role demands consistent attention to detail, a strong commitment to service excellence, and the ability to work collaboratively within a team to ensure operational success. Renaissance Hotels encourage a work environment where diversity and inclusion are celebrated, creating a welcoming atmosphere not only for guests but for employees as well. This is reflected in their commitment to equal employment opportunities, ensuring that all associates feel valued, respected, and provided with equal access to career advancement.

Joining the Renaissance Hotels team means becoming part of a global network where you can deliver your best work, embark on a fulfilling career journey, and experience personal and professional growth. The company promotes a culture where each associate's unique talents and backgrounds contribute to the collective strength of the team. This position is an excellent opportunity for individuals who are enthusiastic about hospitality, eager to engage with guests, and dedicated to creating magical experiences that guests will remember long after their visit. If you are motivated, service-oriented, and ready to be an ambassador of Renaissance Hotels' promise to 'Discover the Unexpected,' this is the role for you. You will play a key part in bringing the neighborhood’s vibrant spirit to life and making every guest interaction special and meaningful.