Host or Hostess

The Ritz-Carlton, located at 1 Ritz Carlton Dr, Dana Point, California, is part of the prestigious Marriott International portfolio and renowned worldwide for setting the standard in luxury hospitality. With more than 100 award-winning properties globally, The Ritz-Carlton is known for its commitment to creating exceptional guest experiences that go beyond just food and beverage service. The company prides itself on delivering personalized, thoughtful, and compassionate service that leaves a lasting impression on every guest. At The Ritz-Carlton, employees are considered essential contributors to the brand's reputation. The culture is driven by its famous Gold Standards, which include an Employee Promise, a Credo, and Service Values that guide every associate’s daily work and interactions. The company is dedicated to fostering an inclusive and diverse workplace, embracing unique backgrounds and talents of all associates, and providing equal opportunity employment.

The Guest Service Support Expert at The Ritz-Carlton in Dana Point plays a vital role in supporting food and beverage operations to ensure a seamless and memorable dining experience for guests. This full-time, non-management seasonal position offers an hourly wage of $27.65 and is focused on delivering exceptional service with attention to detail and professionalism. The role includes responsibilities such as setting tables, assisting kitchen staff, cleaning and maintaining work areas, and replenishing supplies. This position requires physical activity, including prolonged standing, walking on various surfaces, and handling objects with weight up to 50 pounds with assistance. The Guest Service Support Expert supports not only the operational side of food and beverage but also contributes to the overall atmosphere that makes dining at The Ritz-Carlton extraordinary.

Success in this position demands adherence to company policies, safety protocols, and quality standards. The ideal candidate will project a professional appearance and communicate effectively with both guests and team members. The Ritz-Carlton values individuals who take the initiative and have a hands-on approach to their work, as this is crucial for maintaining excellence in guest service. While no previous supervisory experience is required, prior experience in a food and beverage environment is preferred but not mandatory, making this an excellent opportunity for individuals seeking to start or grow their career in luxury hospitality. This role embodies the essence of hospitality by ensuring that every guest interaction is positive, supporting the company's mission to create lifelong memories for its guests and build a work environment where employees can also thrive and grow.