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Marriott International is a leading global hospitality company known for its unwavering commitment to providing exceptional experiences through its diverse portfolio of brands. Among these esteemed brands is JW Marriott, a collection of more than 100 luxury hotels located in prominent cities and exclusive resort destinations worldwide. JW Marriott embodies the heritage and vision of J. Willard Marriott, emphasizing a work culture that prioritizes employee well-being and development, as they understand that happy employees are key to delivering memorable guest experiences. Their motto, "The JW TreatmentTM," reflects their commitment to creating an environment where associates feel valued, supported, and inspired to reach their full potential.

Located in Tampa, Florida, the role of Guest Service Expert at JW Marriott, specifically at the Driftlight location, offers a unique career opportunity within Marriott's renowned luxury segment. This full-time, non-management position plays a vital role in delivering an outstanding guest experience. The Guest Service Expert is not simply responsible for standard food and beverage service but is actively engaged in creating a unique and memorable environment that seamlessly integrates culinary delights with top-tier guest service throughout the property. This involves a variety of tasks such as setting tables, assisting in kitchen operations, maintaining clean work areas, replenishing supplies, and contributing to all aspects of service to ensure a holistic experience for guests.

The position demands physical stamina and a proactive approach. Candidates will be expected to be on their feet for extended periods, navigate uneven and occasionally slippery surfaces, and perform a range of physical activities, including lifting and moving objects weighing up to 50 pounds without assistance. The role also requires flexibility in movement, such as bending, twisting, stretching, and stooping, to fulfill all job duties effectively. Guest Service Experts at JW Marriott consistently maintain professional standards in appearance, communication, and adherence to company policies to uphold the brand’s reputation for excellence.

This role welcomes candidates with at least a high school diploma or an equivalent General Educational Development (GED) certificate. While prior experience in a food service or hospitality environment is valued, it is not a strict requirement, making this an excellent opportunity for those looking to start or advance their career within the hospitality industry. Marriott International promotes an inclusive and diverse workplace where associates from varying backgrounds and experiences thrive, providing equal employment opportunities without discrimination based on disability, veteran status, or other protected characteristics.

Joining JW Marriott means becoming part of an incredible global team dedicated to hospitality excellence, innovation, and genuine care. The company offers numerous opportunities for training, professional development, and recognition while fostering a supportive culture centered on holistic well-being and camaraderie among colleagues. Working at JW Marriott not only allows you to deliver outstanding service to guests but also to grow personally and professionally in a dynamic and luxurious environment. If you are passionate about hospitality and thrive in a fast-paced, guest-focused setting, this role provides a platform for you to excel and become your best version, contributing meaningfully to the JW Marriott legacy.