Job Overview
Employment Type
Part-time
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
flexible scheduling
team environment
Job Description
Renaissance Hotels, a part of the globally recognized Marriott International portfolio, offers a distinctive hospitality experience infused with the vibrant culture and unique spirit of the neighborhoods they serve. This brand is well-known for its dedication to helping guests immerse themselves in the local scene, whether they're uncovering hidden gems, savouring new cultures, or enjoying an evening outing. Catering to travelers who view trips as adventures, Renaissance Hotels prides itself on creating memorable stories and authentic local experiences. As a key player in the hotel and hospitality industry, Renaissance Hotels operates with the mission of providing exceptional service and an engaging atmosphere where guests can feel connected and inspired.
The role available is a part-time, non-management position located at 100 N 1st St, Phoenix, Arizona. This opportunity suits individuals passionate about guest service and hospitality who want to contribute to an exciting and supportive team environment. The position involves greeting guests upon arrival, managing seating arrangements effectively, ensuring an inviting atmosphere, and maintaining cleanliness standards in the dining area. Employees in this role are the front line of customer experience, responsible for ensuring guests feel welcomed and have all necessary amenities, such as clean silverware and updated menus.
The gesture of greeting guests, guiding them to their tables, and accommodating special requests requires attentiveness and excellent interpersonal skills. Employees will need to manage multiple tasks simultaneously - such as checking menu condition, monitoring seating availability, and maintaining the tidiness of work areas throughout their shifts. The role demands adherence to company safety and security protocols, promoting a secure environment for colleagues and patrons alike.
Given that this position is non-management and part-time, it offers flexibility for individuals who are beginning their careers in hospitality or seeking part-time work with a well-established brand. The company supports a professional appearance and confidentiality, reinforcing Marriott's dedication to high standards and guest privacy. Importantly, Renaissance Hotels values diversity and inclusiveness within the workplace, embracing individuals from varied backgrounds and fostering a culture of respect and opportunity.
Overall, working as a team member at Renaissance Hotels means contributing to a guest-centered environment where quality service and local culture come together. Employees learn to deliver exceptional hospitality while participating in a global brand known for career growth and employee development. This role is perfect for candidates eager to build foundational skills in the food and beverage or culinary service industries while engaging with a dynamic and multicultural team.
The role available is a part-time, non-management position located at 100 N 1st St, Phoenix, Arizona. This opportunity suits individuals passionate about guest service and hospitality who want to contribute to an exciting and supportive team environment. The position involves greeting guests upon arrival, managing seating arrangements effectively, ensuring an inviting atmosphere, and maintaining cleanliness standards in the dining area. Employees in this role are the front line of customer experience, responsible for ensuring guests feel welcomed and have all necessary amenities, such as clean silverware and updated menus.
The gesture of greeting guests, guiding them to their tables, and accommodating special requests requires attentiveness and excellent interpersonal skills. Employees will need to manage multiple tasks simultaneously - such as checking menu condition, monitoring seating availability, and maintaining the tidiness of work areas throughout their shifts. The role demands adherence to company safety and security protocols, promoting a secure environment for colleagues and patrons alike.
Given that this position is non-management and part-time, it offers flexibility for individuals who are beginning their careers in hospitality or seeking part-time work with a well-established brand. The company supports a professional appearance and confidentiality, reinforcing Marriott's dedication to high standards and guest privacy. Importantly, Renaissance Hotels values diversity and inclusiveness within the workplace, embracing individuals from varied backgrounds and fostering a culture of respect and opportunity.
Overall, working as a team member at Renaissance Hotels means contributing to a guest-centered environment where quality service and local culture come together. Employees learn to deliver exceptional hospitality while participating in a global brand known for career growth and employee development. This role is perfect for candidates eager to build foundational skills in the food and beverage or culinary service industries while engaging with a dynamic and multicultural team.
Job Requirements
- High school diploma or G.E.D. equivalent
- ability to stand, sit, or walk for extended periods
- ability to move, lift, carry, push, or pull objects weighing up to 10 pounds
- adherence to company safety and security policies
- good communication skills
- willingness to work part time
- ability to follow instructions
- punctuality
- professional appearance
Job Qualifications
- High school diploma or G.E.D. equivalent
- no prior work experience required
- no supervisory experience necessary
- ability to communicate effectively
- basic knowledge of hospitality etiquette
- ability to stand or walk for extended periods
- willingness to learn and adhere to company policies
- ability to work as part of a team
- positive attitude
- professional appearance
Job Duties
- Greet guests and determine number in party
- seat guests by finding clean, available tables
- pull out chairs and place clean menus
- guide guests through dining rooms and provide assistance
- move and arrange tables, chairs, and settings
- ensure appropriate place settings with napkins and silverware
- check menus for cleanliness and currency
- maintain cleanliness of work areas throughout the day
- monitor dining rooms for seating availability, guest service, and safety
- follow company safety and security policies and report incidents
- ensure uniform and personal appearance are clean and professional
- welcome guests according to company standards
- speak clearly and professionally
- answer telephones with appropriate etiquette
- develop positive working relationships and support team goals
- stand, sit, or walk for extended periods
- move objects weighing up to 10 pounds
- perform other duties as requested
Job Criteria
Experience
No experience required
Job Location
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