Host or Hostess

Marriott Hotels is a globally recognized hospitality brand known for its commitment to delivering exemplary guest experiences with an emphasis on comfort, innovation, and exceptional service. As part of Marriott International, a leading company in the hotel and lodging industry, Marriott Hotels has built a reputation for consistently offering high-quality accommodations paired with outstanding guest care. With a wide array of locations worldwide, Marriott continues to set standards in hospitality that blend traditional values with modern luxury and innovation. The hotel’s mission is to create memorable and unique experiences for every guest, ensuring that each visit is not just a stay but an unforgettable experience that encourages return visits and positive word of mouth.

This job opportunity is based at the Marriott Hotel located at 1600 Holcombe Blvd, Houston, Texas, a full-time, non-management position within the Food and Beverage and Culinary category. The role is centered around providing outstanding guest service that goes beyond simply serving food and beverages. It is about creating an experience that is both memorable and unique, ensuring that guests feel special and cared for during their stay.

As a Guest Service Expert at Marriott Hotels, the individual will be involved in a variety of tasks designed to contribute to the overall guest experience. Responsibilities include setting tables, assisting in the kitchen, cleaning work areas, and restocking supplies. The role demands active participation in all service aspects to ensure seamless service delivery. Guest Service Experts embody a proactive approach, taking initiative to offer comprehensive services that enhance guest satisfaction.

The position demands physical activity including standing, walking for extended periods, moving on uneven or slippery surfaces, bending, lifting, and reaching. The ability to handle items weighing up to 50 pounds without assistance is required. Guest Service Experts must maintain high standards of quality and safety, adhere strictly to company policies, and present themselves professionally in uniform and communication.

Safety is paramount, and candidates should be ready to perform tasks that involve physical exertion, including lifting, bending, turning, stretching, and stooping. This role is vital to the successful operation of the hotel, ensuring that every guest enjoys a flawless and enjoyable experience.

Marriott International values diversity, inclusion, equal opportunity, and accessibility. It is committed to fostering a welcoming environment where diverse talents and backgrounds are celebrated. The organization promotes non-discrimination on the basis of disability, veteran status, or other protected characteristics. By joining Marriott Hotels, employees become part of a global team dedicated to hospitality excellence and continuous professional growth. Marriott also supports employee development, encouraging individuals to reach their highest potential and become the best version of themselves.

This non-management Food and Beverage role at Marriott in Houston offers an excellent opportunity to join a prestigious hospitality company, contribute to unparalleled guest experiences, and grow your career within an internationally respected brand. Potential candidates will be stepping into a dynamic work environment where passion for service and teamwork combine to create a thriving workplace. This role represents more than just a job—it is an entry point into the wonderful world of hospitality with Marriott Hotels, where every day presents a chance to make a positive impact on guest experiences and advance your professional journey.