Host or Hostess

The Ritz-Carlton Boston, located at 10 Avery St, is a prestigious luxury hotel known worldwide for delivering exceptional guest experiences and superior hospitality services. As part of Marriott International, The Ritz-Carlton brand has garnered a reputation for excellence in the upscale hospitality sector, boasting over 100 award-winning hotels globally. This establishment thrives on a rich culture of diversity, creativity, kindness, and compassion, which are embedded in every team member's daily work. The environment is inclusive, committed to equal opportunity employment, and continuously fosters a workplace where associates from diverse backgrounds can feel welcomed, supported, and empowered.

The current opportunity is for a Part-Time Casual Dining Host position on the evening shift at The Ritz-Carlton Boston. With a competitive pay rate of $31.05 per hour plus tips, this role is ideal for individuals who enjoy engaging with guests and contributing to a seamless dining experience in a luxury setting. The host will be instrumental in providing the highest level of customer service by guiding guests to their seats, ensuring cleanliness and readiness of dining areas, and assisting with any guest needs throughout the dining experience. This non-management role encourages learning and practical application of The Ritz-Carlton's 'Gold Standards' which include the employee promise, credo, and service values. The role demands excellent communication skills, professional appearance, and adherence to both company safety protocols and hospitality quality standards.

Team members in this role will be active facilitators of the welcoming atmosphere, responsible for directing guests, managing seating arrangements, and maintaining the organization in the dining room. Hosts ensure menus are clean, up-to-date, and properly placed. They support operational flow by moving and arranging tables, chairs, and table settings as required, and by monitoring guest satisfaction and safety at all times. An essential aspect of this job includes maintaining a clean work environment and upholding the company's security policies. Physical duties include prolonged standing, walking, and the ability to move objects weighing up to 10 pounds without assistance.

The Ritz-Carlton values teamwork and encourages a positive work environment where all associates contribute to achieving shared goals. Employees are expected to uphold confidentiality, protect company property, and communicate professionally both with guests and colleagues. This role is a fantastic entry point into the hospitality industry with no prior related experience required, though some prior exposure to food service environments is advantageous. Employees will receive training and certification in safety procedures and will be part of a global team where growth and development are encouraged and supported.

Joining The Ritz-Carlton Boston means becoming part of a globally recognized brand that sets the highest standards for luxury hospitality service and guest satisfaction. If you have a passion for hospitality, excellent interpersonal skills, and want to be part of an extraordinary team that values quality, respect, and inclusiveness, this role offers an exciting career opportunity to embark on a rewarding professional journey with one of the world’s leading hotel groups.