Host or Hostess

Salt + Marrow Kitchen is a vibrant restaurant located within the Crowne Plaza North Augusta, a renowned hotel that caters to both business and leisure travelers. The Crowne Plaza brand is known for its commitment to providing exceptional guest experiences, combining comfort, convenience, and quality service across its properties. Salt + Marrow Kitchen reflects this dedication by offering a unique dining experience featuring a diverse menu with contemporary culinary creations in a welcoming atmosphere. The restaurant prides itself on a commitment to hospitality, ensuring every guest feels valued from the moment they step through the door. The environment at Salt + Marrow Kitchen is dynamic and fast-paced, ideal for individuals who thrive in team-oriented, guest-focused settings. This restaurant is an integral part of the hotel's overall guest services, enhancing the guest experience through exemplary food and beverage offerings and attentive service.

The Host/Hostess position at Salt + Marrow Kitchen is essential in setting the tone for a guest's dining experience. Acting as the first point of contact, the host plays a critical role in greeting guests warmly and professionally, managing seating arrangements efficiently, and contributing to a smooth flow of service throughout each shift. Responsibilities include managing the waitlist and seating chart to ensure balanced sections for servers, assisting with guest inquiries and reservations via phone, and maintaining cleanliness and organization at the host stand and entrance areas. The role requires excellent communication skills to liaise effectively with servers, bartenders, management, and kitchen staff, ensuring coordinated service and guest satisfaction. Flexibility is required as the host supports the food and beverage team during peak service times and assists with opening and closing duties as needed.

Ideal candidates for this role are personable, organized, and able to multitask in a high-volume hospitality environment. They demonstrate a strong guest service focus, attention to detail, and the ability to manage guest concerns professionally. Experience in hospitality or customer service is preferred, along with familiarity with restaurant reservation or waitlist systems. Candidates must maintain a professional appearance and positive attitude at all times, embodying the welcoming culture of Salt + Marrow Kitchen and Crowne Plaza North Augusta. This position offers a valuable opportunity to join a reputable hotel restaurant team known for its quality service and commitment to guest satisfaction. Employment type and salary specifics are typically discussed during the hiring process, with a focus on accommodating flexible availability including evenings, weekends, and holidays.