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JW Marriott Orlando Bonnet Creek Resort & Spa is a prestigious luxury hotel located in the vibrant city of Orlando, Florida. As part of the renowned Marriott International family, JW Marriott represents a collection of more than 100 stunning properties situated in gateway cities and distinctive resort locations worldwide. This brand is celebrated for its commitment to exceptional hospitality, a culture of inclusivity, and a strong focus on associate well-being. At JW Marriott, associates are valued members of a supportive community where collaboration, respect, and personal growth are paramount. The resort offers a dynamic work environment that blends the excitement of luxury hospitality with opportunities for career advancement, continuous training, and development. The company prides itself on creating memorable guest experiences by fostering a culture where associates are empowered, recognized, and encouraged to thrive.

The Guest Service Support Expert role at JW Marriott Orlando is an entry-level, non-management position within the Food and Beverage department. This full-time role is designed for individuals eager to join the hospitality industry and contribute to elevating guest experiences through excellent service and operational support. The hourly pay rate for this position is $19.00, reflecting the company’s commitment to rewarding its associates fairly.

In this role, the Guest Service Support Expert plays a vital part in ensuring the smooth operation of food and beverage services by providing essential support such as setting tables, assisting in kitchen support, cleaning work areas, and replenishing supplies. More than simply maintaining service standards, this position is about creating a welcoming atmosphere and a seamless dining experience for guests. Employees in this role demonstrate initiative, flexibility, and a strong work ethic while actively contributing to a safe, efficient, and quality-focused work environment.

The job requires physical stamina, including prolonged periods of standing, walking, and moving on uneven surfaces. Responsibilities also involve handling materials and lifting objects up to 25 pounds independently and up to 50 pounds with assistance. Given the nature of this fast-paced hospitality setting, successful Guest Service Support Experts thrive on teamwork and maintain a professional appearance and demeanor as they interact with guests and colleagues alike.

Marriott International is dedicated to equal employment opportunities and embraces diversity, welcoming individuals from all backgrounds. The company values unique perspectives and experiences, ensuring a non-discriminatory workplace that respects disabilities, veteran status, and all other legally protected characteristics. Joining JW Marriott means becoming part of a global team passionate about delivering the brand promise of "Wonderful Hospitality. Always." Through innovation, genuine care, and forward-thinking service, JW Marriott nurtures an environment where guests and associates alike feel valued and inspired.

For those seeking to build a career in luxury hospitality, the Guest Service Support Expert position at JW Marriott Orlando Bonnet Creek Resort & Spa offers a strong foundation. This role is ideal for individuals who enjoy working in a dynamic environment, are committed to upholding high service and safety standards, and are looking to develop their skills within a globally recognized brand. JW Marriott invites prospective associates to be where they can do their best work, begin their purpose, belong to an amazing global team, and become the best version of themselves.