Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Training and Development
wellness programs
Job Description
Marriott International is the largest global hospitality company, boasting a portfolio of 30 distinctive hotel brands across more than 6,000 properties in 122 countries. Established in 1927, Marriott has built a reputation for excellence, offering exceptional service and memorable experiences to guests worldwide. The Westin Peachtree Plaza Atlanta, part of Marriott’s impressive brand lineup, stands as a beacon of hospitality in downtown Atlanta, Georgia. Known for its iconic design and commitment to wellness, The Westin is a premier destination for both business and leisure travelers. The hotel caters to a diverse clientele and prides itself on delivering a rejuvenating stay through its unique programming and focus on well-being. Serving guests in this vibrant environment requires dedicated, passionate team members who exemplify Marriott’s values and bring the brand’s wellness mission to life.
The role of a Host/Hostess at The Westin Peachtree Plaza Atlanta is an essential entry-level position within the Food and Beverage & Culinary category. This full-time, non-management role involves greeting guests upon arrival, determining party size, and seating guests efficiently while ensuring their comfort and satisfaction. A Host/Hostess plays a pivotal role in setting the tone for guests' dining experience, managing core tasks such as arranging tables and seating, maintaining cleanliness throughout the dining area, and guiding guests with professionalism and courtesy. Responsibilities extend beyond seating as this role requires constant monitoring of dining room availability, ensuring safety for all guests, and upholding impeccable standards of service and appearance. The Host/Hostess also serves as a key communicator within the team, helping to maintain a positive working environment while supporting team goals. Marriott International supports its associates by fostering an environment rich in diversity, culture, and inclusion, promoting equal opportunity across all brands and locations. Working at The Westin offers individuals an opportunity to grow within a global hospitality leader, develop valuable customer service skills, and contribute to a brand committed to guest wellness and employee well-being. This position offers a unique chance to be part of an organization dedicated to excellence and personal growth in a dynamic hotel setting.
The role of a Host/Hostess at The Westin Peachtree Plaza Atlanta is an essential entry-level position within the Food and Beverage & Culinary category. This full-time, non-management role involves greeting guests upon arrival, determining party size, and seating guests efficiently while ensuring their comfort and satisfaction. A Host/Hostess plays a pivotal role in setting the tone for guests' dining experience, managing core tasks such as arranging tables and seating, maintaining cleanliness throughout the dining area, and guiding guests with professionalism and courtesy. Responsibilities extend beyond seating as this role requires constant monitoring of dining room availability, ensuring safety for all guests, and upholding impeccable standards of service and appearance. The Host/Hostess also serves as a key communicator within the team, helping to maintain a positive working environment while supporting team goals. Marriott International supports its associates by fostering an environment rich in diversity, culture, and inclusion, promoting equal opportunity across all brands and locations. Working at The Westin offers individuals an opportunity to grow within a global hospitality leader, develop valuable customer service skills, and contribute to a brand committed to guest wellness and employee well-being. This position offers a unique chance to be part of an organization dedicated to excellence and personal growth in a dynamic hotel setting.
Job Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to stand, sit, or walk for extended periods
- Ability to move and lift objects up to 10 pounds without assistance
- Ability to follow safety and security policies
- Maintain a clean and professional appearance
- Commitment to quality and guest service
- Willingness to perform other reasonable job duties as assigned
Job Qualifications
- High school diploma or G.E.D. equivalent
- No previous related work experience required
- No supervisory experience required
- Ability to speak clearly and use professional language
- Basic knowledge of safety and cleanliness standards
- Strong interpersonal and communication skills
- Ability to work in a fast-paced environment
- Customer service orientation
- Ability to work effectively as part of a team
Job Duties
- Greet guests and determine number in party
- Seat guests by finding clean, available tables
- Pull out chairs and place clean/current menus
- Guide guests through dining rooms and offer assistance
- Arrange tables, chairs, and settings for special needs groups
- Ensure appropriate place settings with napkins and clean silverware
- Check menus for cleanliness and availability
- Maintain cleanliness of work areas practicing clean-as-you-go
- Monitor dining rooms for seating availability, safety, and service
- Follow all safety and security policies
- Report accidents and unsafe conditions
- Complete safety training and certifications
- Maintain professional uniform and personal appearance
- Welcome guests according to company standards
- Use professional language and etiquette when answering telephones
- Develop and maintain positive working relationships
- Support team goals and respond appropriately to employee concerns
- Ensure adherence to quality expectations
- Stand, sit, or walk for extended periods
- Move objects weighing up to 10 pounds
- Perform other duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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