Host or Hostess

Mowry & Cotton is a distinguished restaurant located within The Phoenician, a Luxury Collection Resort in Scottsdale, Arizona. The Phoenician is renowned for its exceptional hospitality standards, luxurious amenities, and its status as a premier destination in the Southwest. As part of Marriott International, a global leader in the hospitality industry with over a century of history, this resort brings a blend of tradition and modern excellence that defines luxury travel.

The restaurant offers guests an elevated dining experience marked by elegant ambiance, refined cuisine, and impeccable service. Mowry & Cotton prides itself on delivering authentic and personalized hospitality that reflects the cultural charms and unique heritage of the Scottsdale region. The establishment maintains high standards for guest satisfaction and operational excellence, contributing to the overall reputation of The Phoenician and The Luxury Collection brand.

This role is for a full-time Non-Management position focused on greeting and seating guests efficiently while maintaining a high level of customer service. As the first point of contact for guests, the team member is responsible for welcoming visitors, determining party size, and guiding them to appropriate seating arrangements. This includes ensuring tables are clean, arranged to accommodate group needs, and set with proper place settings such as napkins and silverware. Attention to detail is essential, including verifying the cleanliness and currency of menus and maintaining cleanliness in the work areas throughout the day.

The position demands active engagement in monitoring the dining areas to optimize seating availability and to attend to guest needs promptly. Safety and company policies are strictly adhered to, with responsibilities including reporting accidents or unsafe conditions and maintaining a professional appearance that aligns with the brand’s standards. Additionally, clear communication and telephone etiquette are emphasized to uphold a welcoming environment.

Teamwork plays a crucial role in this position, requiring the ability to foster positive working relationships and support collective goals. The job requires physical stamina for standing, walking, and lifting light objects during shifts. Mowry & Cotton values associates who show enthusiasm for the luxury hospitality sector, exhibit strong interpersonal skills, and demonstrate a commitment to delivering memorable guest experiences.

This position is an excellent entry opportunity for individuals seeking to build a career in hospitality without prior experience or supervisory history. A high school diploma or equivalent is preferred but not mandatory. The organization provides extensive training and encourages development within the Marriott International family, offering a platform to grow professionally within a globally respected brand.

Marriott International is an equal opportunity employer that fosters an inclusive workplace culture. The company is committed to diversity and actively supports a non-discriminatory hiring process that respects all backgrounds, including veterans and individuals with disabilities. Working at Mowry & Cotton means becoming part of a dynamic team dedicated to excellence, innovation, and the creation of treasured guest experiences that reflect the luxury and spirit of The Phoenician Resort and The Luxury Collection brand.