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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $17.90
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Paid holidays
Job Description
The Resort at Pelican Hill, located in Newport Beach, California, is a luxurious destination known for its impressive blend of casual elegance and refined guest services. This resort provides an exceptional experience to its visitors by offering a serene coastal environment coupled with high-end amenities and world-class hospitality. The Resort is part of the renowned Marriott International portfolio, which is globally recognized for its commitment to quality, superior customer service, and fostering an inclusive workplace culture that values diversity and encourages personal and professional growth among its associates. As a full-time, non-management position, this role offers a competitive hourly wage... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- no related work experience
- no supervisory experience
- ability to stand or walk for extended periods
- ability to lift and carry objects up to 10 pounds
- strong communication skills
- professional appearance
- ability to follow safety protocols and company policies
Job Qualifications
- High school diploma or G.E.D. equivalent
- no related work experience required
- no supervisory experience needed
- no license or certification necessary
Job Duties
- Greet guests and determine the number in their party
- seat guests by finding a clean, available table
- pull out chairs
- place clean/current menu in front of guest
- guide guests through the dining rooms and provide assistance
- move and arrange tables, chairs, and settings for groups with special needs
- ensure place settings are appropriate with napkins, clean silverware, and other items
- check menus for cleanliness and currency
- maintain cleanliness of work areas practicing clean-as-you-go procedures
- monitor dining rooms for seating availability, service, safety, and guest well-being
- follow all company safety and security policies
- report accidents, injuries, or unsafe conditions
- complete safety training and certifications
- maintain professional appearance and confidentiality
- welcome and acknowledge all guests according to company standards
- communicate clearly and professionally
- answer telephones with appropriate etiquette
- develop positive work relationships
- support team goals
- listen and respond to concerns
- ensure adherence to quality standards
- perform physical tasks such as standing or walking for extended periods
- move, lift, carry, and place objects under 10 pounds
- perform other reasonable duties as requested
Job Criteria
Experience
No experience required
Job Location
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