Host - Newly Renovated Restaurant in Beverly Hills - Costa Covo!

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $25.00
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Benefits

Opportunities for career growth and development within a rapidly expanding hospitality group
Health benefits and 401k match for full-time employees
Paid time off and holiday pay for full time employees
Complimentary family meal
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Job Description

L'Ermitage Beverly Hills is a prestigious luxury hotel located in the heart of Beverly Hills, California. Established in 1975, this iconic all-suite hotel has become synonymous with privacy, elegance, and personalized service. Known for its residentially inspired layouts and unique art collection, L'Ermitage offers guests an intimate and refined experience that is unmatched in the region. The hotel combines top-of-the-line amenities with a warm, welcoming ambiance that makes every guest feel right at home. With its prime location near upscale shopping, dining, and entertainment, L'Ermitage Beverly Hills continues to be a preferred destination for discerning travelers and locals alike who... Show More

Job Requirements

  • Previous experience as a host or hostess or in a guest-facing role within a luxury hotel or fine dining establishment is preferred
  • excellent communication and interpersonal skills with a polished and professional appearance
  • strong organizational and multitasking abilities with attention to detail
  • ability to remain calm and composed under pressure especially during busy dining hours
  • knowledge of reservation systems such as Resy and familiarity with restaurant operations
  • ability to maintain and execute 5-star Forbes and 5 Diamonds AAA standards
  • availability to work evenings, weekends, and holidays as required by the restaurant's schedule

Job Qualifications

  • Previous experience as a host or hostess or in a guest-facing role within a luxury hotel or fine dining establishment is preferred
  • excellent communication and interpersonal skills with a polished and professional appearance
  • strong organizational and multitasking abilities with attention to detail
  • ability to remain calm and composed under pressure especially during busy dining hours
  • knowledge of reservation systems such as Resy and familiarity with restaurant operations
  • ability to maintain and execute 5-star Forbes and 5 Diamonds AAA standards
  • availability to work evenings, weekends, and holidays as required by the restaurant's schedule

Job Duties

  • Greet guests as they arrive at the restaurant with a friendly and courteous demeanor
  • manage the reservations system efficiently, ensuring accurate seating assignments and timely updates
  • coordinate with servers, bartenders, and managers to ensure smooth seating and dining transitions
  • provide guests with menus and offer information about daily specials and promotions
  • escort guests to their tables and present menus, ensuring a personalized and memorable experience
  • monitor table rotations and ensure that guests are seated promptly and appropriately according to their preferences and reservation details
  • manage waitlists during peak dining hours, accurately estimating wait times and providing alternatives or updates as needed
  • answer incoming calls and assist with inquiries or reservations over the phone
  • maintain cleanliness and organization of the host stand and lobby area
  • collaborate with other restaurant staff to ensure exceptional guest service and satisfaction

Job Location

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