
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.50 - $16.00
Work Schedule
Weekend Shifts
Benefits
competitive compensation
Welcoming team environment
opportunities for growth
training provided
supportive work culture
Job Description
Since its inception in 1997, Cunningham Restaurant Group (CRG), led by owner Mike Cunningham, has distinguished itself as a dynamic and innovative restaurant group with a strong commitment to community impact and excellence in hospitality. Starting from a single establishment in Brownsburg, Indiana, CRG has grown into a thriving tri-state restaurant group operating forty restaurants across eighteen unique dining concepts. This growth is fueled by a passion for creating unforgettable dining experiences and a steadfast dedication to sustainable and consistent expansion. CRG's reputation is built on delivering quality food, exceptional customer service, and fostering community connections, making it a respected name in the hospitality industry.
The Host position at Cunningham Restaurant Group is a pivotal role within the dining experience, serving as the first point of contact for guests. As a Host, you will play a vital role in shaping how guests perceive their visit from the moment they step into the restaurant. Your primary responsibilities will include warmly greeting guests, managing reservations and waitlists, and ensuring guests are comfortably seated according to the restaurant’s seating policies. This role requires excellent communication skills, organizational capabilities, and a friendly demeanor that helps set a welcoming tone for the visit.
Working as a Host with CRG offers a unique opportunity to be part of a well-established yet rapidly growing company that values teamwork, hospitality, and personal growth. The work environment is supportive and inclusive, reflecting the company's dedication to diversity and equal opportunity. Training is provided to those new to the host role, with a focus on cultivating skills in guest interaction, reservation management, and efficient coordination with servers and kitchen staff. Flexibility in scheduling is necessary, with shifts including evenings, weekends, and holidays to accommodate the hospitality industry's needs.
This role is ideal for individuals who enjoy being the face of the restaurant, thrive in fast-paced environments, and take pride in delivering excellent customer service. As a Host at CRG, you will contribute directly to the guests' overall dining experience, ensuring smooth operations and high standards are maintained throughout their visit. The company also takes pride in offering competitive compensation and career growth opportunities within their expanding network of restaurants. Joining Cunningham Restaurant Group means becoming part of a team that values fairness, kindness, respect, and opportunity for all employees, fostering a culture where everyone feels respected and valued.
The Host position at Cunningham Restaurant Group is a pivotal role within the dining experience, serving as the first point of contact for guests. As a Host, you will play a vital role in shaping how guests perceive their visit from the moment they step into the restaurant. Your primary responsibilities will include warmly greeting guests, managing reservations and waitlists, and ensuring guests are comfortably seated according to the restaurant’s seating policies. This role requires excellent communication skills, organizational capabilities, and a friendly demeanor that helps set a welcoming tone for the visit.
Working as a Host with CRG offers a unique opportunity to be part of a well-established yet rapidly growing company that values teamwork, hospitality, and personal growth. The work environment is supportive and inclusive, reflecting the company's dedication to diversity and equal opportunity. Training is provided to those new to the host role, with a focus on cultivating skills in guest interaction, reservation management, and efficient coordination with servers and kitchen staff. Flexibility in scheduling is necessary, with shifts including evenings, weekends, and holidays to accommodate the hospitality industry's needs.
This role is ideal for individuals who enjoy being the face of the restaurant, thrive in fast-paced environments, and take pride in delivering excellent customer service. As a Host at CRG, you will contribute directly to the guests' overall dining experience, ensuring smooth operations and high standards are maintained throughout their visit. The company also takes pride in offering competitive compensation and career growth opportunities within their expanding network of restaurants. Joining Cunningham Restaurant Group means becoming part of a team that values fairness, kindness, respect, and opportunity for all employees, fostering a culture where everyone feels respected and valued.
Job Requirements
- Ability to stand, walk, and move around the restaurant for extended periods
- Occasionally lift and carry items up to 20 pounds
- Flexibility to work evenings, weekends, and holidays
Job Qualifications
- Excellent customer service and communication skills
- Friendly and outgoing personality with a positive attitude
- Strong organizational and multitasking abilities
- Ability to remain calm and professional in high-pressure situations
- Familiarity with reservation systems or software is a plus
- Previous host or hostess experience is preferred but not required
- training will be provided
Job Duties
- Welcome guests with a friendly and positive attitude as they arrive at the restaurant
- Manage the waitlist and reservations, accurately estimating wait times and making guests comfortable while they wait
- Escort guests to their tables, presenting menus, and providing necessary assistance
- Seat guests according to seating charts and server rotation, optimizing table turnover
- Take and confirm reservations over the phone or through the restaurant's reservation system
- Maintain an up-to-date reservation book, ensuring all reservations are recorded accurately
- Communicate special requests and guest preferences to servers and kitchen staff
- Provide guests with information about the restaurant, including menu items, daily specials, and promotions
- Assist guests with coat check if applicable
- Handle guest inquiries, concerns, or special requests professionally and attentively
- Maintain effective communication with servers, bussers, and kitchen staff to ensure efficient seating and service
- Relay important guest information to the appropriate team members
- Coordinate with servers to manage guest flow and ensure a smooth dining experience
- Keep track of waiting guests and notify them when their tables are ready
- Communicate waitlist status and estimated wait times to waiting guests
- Keep the host stand and waiting area clean, organized, and well-stocked
- Ensure menus, promotional materials, and other items are in good condition and readily available
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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