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Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.50 - $16.25
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

Parker Hospitality is a renowned hospitality company that operates a portfolio of distinguished restaurants and dining establishments. Known for its commitment to exceptional service and culinary excellence, Parker Hospitality prides itself on creating memorable guest experiences that combine sophisticated dining with welcoming atmospheres. As an industry leader, the company emphasizes core values such as finding the best solutions for guests and team members, fostering positive passion, exceeding hospitality expectations, respecting all stakeholders, and encouraging continuous learning and development among its staff.

At the heart of the company’s operations is its dedication to hospitality excellence and a genuine respect for ... Show More

Job Requirements

  • must be at least 21 years of age
  • must be able to communicate and understand the predominant language(s) of the restaurants trading area
  • must have a minimum of 3 years of hospitality experience
  • must be able to work a variety of hours, days and shifts, especially weekends and increased work schedules when necessary
  • must be able to stand or walk for the majority of a shift
  • must be able to work at approximately 36 table/bar and reach 36
  • must be able to lift and carry sacks, boxes, product up to 50 pounds from floor to waist level, approximately 20 feet
  • must be able to reach (6 to overhead), bend, stoop, wipe
  • must be willing to perform other duties assigned as needed
  • must successfully pass a drug and alcohol test within 90 days of hire date where applicable

Job Qualifications

  • must be at least 21 years of age
  • must be able to communicate and understand the predominant language(s) of the restaurants trading area
  • must possess leadership skills
  • must have a minimum of 3 years of hospitality experience
  • college degree is preferred
  • education in hotel/restaurant management is desirable
  • a combination of practical experience and education will be considered
  • proficient in the functions of the restaurants, service standards, staffing and employee management
  • able to organize time effectively, forward plan and prioritize tasks to ensure workload is balanced and urgent situations are dealt with immediately
  • ability to multitask and delegate duties when necessary
  • ability to remain calm and organized in a high-volume environment
  • ability to effectively communicate with staff and guests
  • additional language skills would be a distinct advantage
  • a genuine interest in and understanding of food and drink wine and cocktail knowledge is preferred
  • experience with OpenTable and/or Reserve

Job Duties

  • coordinate and manage all reservations, walk-ins and private event seatings specifically during peak shifts
  • strategize with management on optimal large party seating and placement
  • make note of guests dietary and physical restrictions and communicate them accordingly
  • initiate and maintain communication with management and BoH during high volume periods
  • confidently, clearly and politely communicate with guests when delays and/or waits occur
  • represent host stand during pre-shift and communicate important information to team
  • engage with guests in a professional and warm fashion inside the restaurant and over the phone
  • serve as leader of host stand, training and developing hosts, delegating duties and bringing issues to management
  • ensure confirmed events are entered in OpenTable with corresponding shift notes
  • lead in building OpenTable guest notes database per guidelines of GRM
  • recognize frequent guests, key people in the industry and VIPs related to the company

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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