Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $11.00 - $15.25
Work Schedule
Weekend Shifts
Benefits
competitive compensation
Welcoming team environment
opportunities for growth
Job Description
Cunningham Restaurant Group (CRG), owned by Mike Cunningham since 1997, is a well-established and growing restaurant group known for creating unforgettable dining experiences across multiple locations. Starting from humble beginnings in Brownsburg, Indiana, CRG has expanded into a thriving tri-state operation with forty restaurants spanning eighteen distinct concepts. This extensive growth reflects CRG's commitment to innovation, sustainability, and making a meaningful community impact through its dining establishments. The group has become synonymous with quality, consistency, and hospitality excellence, continually evolving to meet the dynamic preferences of its guests.
Joining CRG means being part of a dynamic and supportive team that values each member's contribution to the overall dining experience. CRG prides itself on fostering a welcoming environment for both guests and employees, ensuring that every meal enjoyed at their restaurants is memorable from start to finish. The role of Host within Cunningham Restaurant Group plays a pivotal part in setting the tone for these exceptional guest experiences. As the first point of contact for patrons, the Host is responsible for creating a warm and inviting atmosphere that immediately puts guests at ease and anticipates their needs.
The Host's role is multi-faceted, involving greeting guests with a friendly demeanor, managing waitlists and reservations efficiently, and assisting diners throughout their visit. They serve as the organizers of the front-of-house operations, ensuring tables are assigned in a way that balances guest comfort with optimal server rotation and timely seating. Their communication skills are crucial as they coordinate with servers, bussers, and kitchen staff to maintain a smooth flow and address any special requests or guest preferences.
This position offers a unique opportunity for individuals who enjoy engaging with people, thrive in fast-paced environments, and have strong organizational skills. While previous experience as a host is preferred, training is provided, making it accessible to motivated candidates eager to start a career in hospitality. The physical demands of the job require the ability to stand and move throughout the restaurant for extended periods, with occasional lifting of items up to 20 pounds. Flexibility in scheduling is also necessary, as the role involves working evenings, weekends, and holidays.
Cunningham Restaurant Group values its employees and offers competitive compensation, a collaborative team atmosphere, and opportunities for professional growth. Individuals passionate about hospitality and creating positive first impressions will find this role rewarding as they contribute directly to the overall guest satisfaction and the company’s ongoing success. If you are enthusiastic about hospitality, possess excellent communication skills, and aspire to be part of an innovative restaurant group dedicated to excellence and community impact, the Host position at CRG presents a promising and fulfilling career path.
Joining CRG means being part of a dynamic and supportive team that values each member's contribution to the overall dining experience. CRG prides itself on fostering a welcoming environment for both guests and employees, ensuring that every meal enjoyed at their restaurants is memorable from start to finish. The role of Host within Cunningham Restaurant Group plays a pivotal part in setting the tone for these exceptional guest experiences. As the first point of contact for patrons, the Host is responsible for creating a warm and inviting atmosphere that immediately puts guests at ease and anticipates their needs.
The Host's role is multi-faceted, involving greeting guests with a friendly demeanor, managing waitlists and reservations efficiently, and assisting diners throughout their visit. They serve as the organizers of the front-of-house operations, ensuring tables are assigned in a way that balances guest comfort with optimal server rotation and timely seating. Their communication skills are crucial as they coordinate with servers, bussers, and kitchen staff to maintain a smooth flow and address any special requests or guest preferences.
This position offers a unique opportunity for individuals who enjoy engaging with people, thrive in fast-paced environments, and have strong organizational skills. While previous experience as a host is preferred, training is provided, making it accessible to motivated candidates eager to start a career in hospitality. The physical demands of the job require the ability to stand and move throughout the restaurant for extended periods, with occasional lifting of items up to 20 pounds. Flexibility in scheduling is also necessary, as the role involves working evenings, weekends, and holidays.
Cunningham Restaurant Group values its employees and offers competitive compensation, a collaborative team atmosphere, and opportunities for professional growth. Individuals passionate about hospitality and creating positive first impressions will find this role rewarding as they contribute directly to the overall guest satisfaction and the company’s ongoing success. If you are enthusiastic about hospitality, possess excellent communication skills, and aspire to be part of an innovative restaurant group dedicated to excellence and community impact, the Host position at CRG presents a promising and fulfilling career path.
Job Requirements
- Ability to stand, walk, and move around the restaurant for extended periods
- occasionally lift and carry items up to 20 pounds
- flexibility to work evenings, weekends, and holidays
Job Qualifications
- Excellent customer service and communication skills
- friendly and outgoing personality with a positive attitude
- strong organizational and multitasking abilities
- ability to remain calm and professional in high-pressure situations
- familiarity with reservation systems or software is a plus
- previous host or hostess experience is preferred but not required
- training will be provided
Job Duties
- Welcome guests with a friendly and positive attitude as they arrive at the restaurant
- manage the waitlist and reservations, accurately estimating wait times and making guests comfortable while they wait
- escort guests to their tables, presenting menus and providing any necessary assistance
- seat guests according to seating charts and server rotation, optimizing table turnover
- take and confirm reservations over the phone or through the restaurant's reservation system
- maintain an up-to-date reservation book, ensuring all reservations are recorded accurately
- communicate special requests and guest preferences to servers and kitchen staff
- provide guests with information about the restaurant, including menu items, daily specials, and promotions
- assist guests with coat check, if applicable
- handle guest inquiries, concerns, or special requests with professionalism and attentiveness
- maintain effective communication with servers, bussers, and kitchen staff to ensure efficient seating and service
- relay any important guest information to appropriate team members
- coordinate with servers to manage guest flow and ensure a smooth dining experience
- keep track of waiting guests and notify them when their tables are ready
- communicate waitlist status and estimated wait times to waiting guests
- keep the host stand and waiting area clean, organized, and well-stocked
- ensure menus, promotional materials, and other items are in good condition and readily available
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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