Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
competitive compensation
Welcoming team environment
opportunities for growth
Job Description
Cunningham Restaurant Group (CRG), established in 1997 by Mike Cunningham, has grown from a single establishment in Brownsburg, Indiana, to a prominent tri-state restaurant group. Over the years, CRG has built a reputation for delivering unforgettable dining experiences through its extensive portfolio of forty restaurants across eighteen unique concepts. The group prides itself on its steady growth and innovation while maintaining its core values driven by community impact and exceptional hospitality. The dedication to quality, customer satisfaction, and community involvement sets CRG apart as a leader in the restaurant industry within the region.
As part of this expanding and dynamic organization, the role of Host is essential to maintaining the elevated guest experience CRG is known for. The Host acts as the first point of contact for guests, setting the tone for their dining experience with a welcoming and warm demeanor. This position requires excellent organizational skills to manage seating efficiently, handle reservation systems, and coordinate with staff to ensure smooth operations. The Host’s responsibilities also include managing waitlists, assisting guests with any questions or special requests, and ensuring the waiting area is clean and inviting.
The Host role is well-suited for individuals who thrive in fast-paced environments and enjoy engaging with customers. Key qualities include excellent communication, multitasking skills, and the ability to remain calm and professional under pressure. While prior hosting experience is preferred, CRG provides training to equip new Hosts with the necessary skills to succeed. This opportunity offers competitive compensation, a supportive team atmosphere, and potential growth paths within the restaurant group. This position requires flexibility for working evenings, weekends, and holidays to meet the demands of the hospitality industry.
Joining CRG as a Host means becoming part of a company committed to innovation, community, and delivering superior dining experience. Prospective candidates will enjoy working in a vibrant setting that values teamwork and guest satisfaction. With ongoing opportunities for professional development and advancement, this role provides a stepping stone in the hospitality field for those passionate about customer service and restaurant operations.
As part of this expanding and dynamic organization, the role of Host is essential to maintaining the elevated guest experience CRG is known for. The Host acts as the first point of contact for guests, setting the tone for their dining experience with a welcoming and warm demeanor. This position requires excellent organizational skills to manage seating efficiently, handle reservation systems, and coordinate with staff to ensure smooth operations. The Host’s responsibilities also include managing waitlists, assisting guests with any questions or special requests, and ensuring the waiting area is clean and inviting.
The Host role is well-suited for individuals who thrive in fast-paced environments and enjoy engaging with customers. Key qualities include excellent communication, multitasking skills, and the ability to remain calm and professional under pressure. While prior hosting experience is preferred, CRG provides training to equip new Hosts with the necessary skills to succeed. This opportunity offers competitive compensation, a supportive team atmosphere, and potential growth paths within the restaurant group. This position requires flexibility for working evenings, weekends, and holidays to meet the demands of the hospitality industry.
Joining CRG as a Host means becoming part of a company committed to innovation, community, and delivering superior dining experience. Prospective candidates will enjoy working in a vibrant setting that values teamwork and guest satisfaction. With ongoing opportunities for professional development and advancement, this role provides a stepping stone in the hospitality field for those passionate about customer service and restaurant operations.
Job Requirements
- Ability to stand, walk, and move around the restaurant for extended periods
- ability to occasionally lift and carry items up to 20 pounds
- flexibility to work evenings, weekends, and holidays
Job Qualifications
- Excellent customer service and communication skills
- friendly and outgoing personality with a positive attitude
- strong organizational and multitasking abilities
- ability to remain calm and professional in high-pressure situations
- familiarity with reservation systems or software is a plus
- previous host/hostess experience is preferred but not required
- training will be provided
Job Duties
- Welcome guests with a friendly and positive attitude as they arrive at the restaurant
- manage the waitlist and reservations, accurately estimating wait times and making guests comfortable while they wait
- escort guests to their tables, presenting menus, and providing any necessary assistance
- seat guests according to seating charts and server rotation, optimizing table turnover
- take and confirm reservations over the phone or through the restaurant's reservation system
- maintain an up-to-date reservation book, ensuring that all reservations are recorded accurately
- communicate special requests and guest preferences to servers and kitchen staff
- provide guests with information about the restaurant, including menu items, daily specials, and promotions
- assist guests with coat check, if applicable
- handle guest inquiries, concerns, or special requests with professionalism and attentiveness
- maintain effective communication with servers, bussers, and kitchen staff to ensure efficient seating and service
- relay any important guest information to the appropriate team members
- coordinate with servers to manage guest flow and ensure a smooth dining experience
- keep track of waiting guests and notify them when their tables are ready
- communicate waitlist status and estimated wait times to waiting guests
- keep the host/hostess stand and waiting area clean, organized, and well-stocked
- ensure menus, promotional materials, and other items are in good condition and readily available
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
