Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.50 - $17.25
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) matched up to 4%
short-term disability
long-term disability
Tuition Reimbursement
Employee Referral Program
Pet insurance
discounts on hotels, travel, tickets, restaurants
Discounted meal plan at HBCU client locations for employees and their relatives
Job Description
Thompson Hospitality is the nation’s largest minority-owned food and facilities management company, renowned for delivering exceptional hospitality services across the United States. With over twenty-five years of industry experience, Thompson Hospitality provides comprehensive solutions including full dining and quick service restaurants, campus dining, facility operations, maintenance management, and diversity consultation. This family-run organization is committed to creating positive experiences for every guest, client, and team member with a focus on purpose, people, and performance. Serving clients in over 40 states and catering to more than 1.9 million guests annually, the company is on a path of rapid expansion with plans to more than double in size over the next three years. Show More
Joining Thompson Hospitality means becoming part of a diverse and vibrant team dedicated to excellence in food service and hospitality. One of the exciting opportunities currently available is the Host/Hostess position at matchbox, an energetic and welcoming restaurant that offers guests an exceptional dining experience. As a Host/Hostess, you will play a crucial role in setting the tone for each customer’s visit by creating a warm, inviting atmosphere from the moment guests walk in. Your role is not just to manage seating arrangements but to ensure each guest feels valued and cared for throughout their stay. This position requires an individual with a friendly, outgoing personality who excels in communication and customer service skills.
The core responsibilities include greeting and welcoming guests with a positive attitude, efficiently managing waitlists and seating to optimize flow, providing guests with accurate information on menu offerings and specials, and maintaining the cleanliness and organization of the host stand and lobby to make a great first impression. Coordinating effectively with serving staff and kitchen teams is essential to guarantee smooth service and guest satisfaction. Moreover, this role offers a fast-paced work environment that demands high energy and stamina, flexibility in scheduling with some weekend and holiday shifts, and the ability to work calmly under pressure.
Working at matchbox under the Thompson Hospitality umbrella offers a comprehensive benefits package including health, dental, and vision insurance, paid time off, a 401(k) plan with up to 4% company matching, short- and long-term disability coverage, tuition reimbursement, an employee referral program, pet insurance, and exclusive discounts on hotels, travel, tickets, and restaurants. Employees and their relatives also enjoy discounted meal plans at HBCU client locations while attending school. This position is perfect for individuals seeking a dynamic workplace where they can grow their hospitality career, contribute to a dedicated team, and engage with a company that values diversity, community giving, and high performance standards. Thompson Hospitality affirms its commitment to equal employment opportunities and prohibits all forms of discrimination or harassment, ensuring a respectful and inclusive workplace for all employees and applicants.Show Less
The core responsibilities include greeting and welcoming guests with a positive attitude, efficiently managing waitlists and seating to optimize flow, providing guests with accurate information on menu offerings and specials, and maintaining the cleanliness and organization of the host stand and lobby to make a great first impression. Coordinating effectively with serving staff and kitchen teams is essential to guarantee smooth service and guest satisfaction. Moreover, this role offers a fast-paced work environment that demands high energy and stamina, flexibility in scheduling with some weekend and holiday shifts, and the ability to work calmly under pressure.
Working at matchbox under the Thompson Hospitality umbrella offers a comprehensive benefits package including health, dental, and vision insurance, paid time off, a 401(k) plan with up to 4% company matching, short- and long-term disability coverage, tuition reimbursement, an employee referral program, pet insurance, and exclusive discounts on hotels, travel, tickets, and restaurants. Employees and their relatives also enjoy discounted meal plans at HBCU client locations while attending school. This position is perfect for individuals seeking a dynamic workplace where they can grow their hospitality career, contribute to a dedicated team, and engage with a company that values diversity, community giving, and high performance standards. Thompson Hospitality affirms its commitment to equal employment opportunities and prohibits all forms of discrimination or harassment, ensuring a respectful and inclusive workplace for all employees and applicants.Show Less
Job Requirements
- High school diploma or equivalent
- Experience in high-volume, upscale casual dining or an equivalent service environment preferred
- At least 18 years of age unless permitted by law
- High energy and stamina
- Able to work within a fast-paced, highly mobile environment
- Able to stand and walk for up to 10 hours per day preferred
- Able to lift and carry up to 40 pounds
- Able to work calmly and effectively under pressure
- Able to work flexible shifts and schedules, inclusive of weekends and some holidays
Job Location
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