HOST / MAITRE 'D - SUENO

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $25.00
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Benefits

competitive pay
Tips
friendly work environment
Employee Discounts
opportunities for growth
supportive management
dynamic team atmosphere

Job Description

Sueno is a vibrant and contemporary Mexican restaurant located in downtown Dayton, brought to life by the collaboration of The Idea Collective and renowned Chef Jorge Guzman. The restaurant prides itself on delivering an authentic and innovative Mexican dining experience, combining modern culinary techniques with traditional flavors. Sueno has quickly become a beloved establishment in the local community, known not only for its exceptional food but also for its inviting atmosphere and excellent customer service. The restaurant offers a dynamic work environment that values creativity, teamwork, and guest satisfaction, making it an exciting place for hospitality professionals to build their careers.

We are currently seeking a Lead Host to join our esteemed team. This pivotal role represents the face of Sueno and sets the tone for every guest’s dining experience. As the first and last person our patrons interact with, the Lead Host must embody calm, friendliness, and confidence. This position demands a natural ability to manage busy service times gracefully and efficiently, ensuring smooth operations from the moment guests arrive until their departure. The Lead Host will be responsible for overseeing the flow at the host stand, which serves as the brains of the entire operation, coordinating guest seating, managing reservations, and maintaining communication with the front-of-house and kitchen teams.

The ideal candidate will be highly organized, tech-savvy, and possess excellent problem-solving skills. They must be adept at creating a warm and hospitable environment for guests while handling the pressures of a bustling restaurant setting. A strong understanding of hospitality technology and reservation systems is essential. Additionally, candidates with social media skills are encouraged to apply, as this could enhance guest engagement and restaurant promotion. Compensation for the role is competitive at $20-25 per hour after tips, reflecting the importance and responsibility of the position.

Joining Sueno means becoming part of a passionate team dedicated to delivering outstanding Mexican cuisine and memorable customer experiences. We believe that every staff member plays a crucial role in our success and growth. If you have the ability to lead with grace under pressure and pride yourself on exceptional guest relations, this role offers a fantastic opportunity to showcase your talents and grow within an innovative restaurant environment.

Job Requirements

  • high school diploma or equivalent
  • experience working in a fast-paced hospitality environment
  • excellent communication skills
  • ability to multitask and prioritize tasks effectively
  • strong organizational skills
  • familiarity with restaurant technology systems
  • availability to work varied shifts including evenings and weekends

Job Qualifications

  • high school diploma or equivalent
  • previous experience in a hospitality or customer service role
  • strong communication and interpersonal skills
  • proficiency with reservation and seating software
  • ability to remain calm under pressure
  • natural problem-solving abilities
  • social media skills considered a plus

Job Duties

  • greet and seat guests calmly and confidently
  • manage reservations and waitlists efficiently
  • coordinate communication between front-of-house and kitchen staff
  • handle guest inquiries and resolve complaints gracefully
  • maintain a warm and hospitable environment
  • utilize technology for seating and reservation management
  • supervise and support hosting staff

Job Criteria

Experience

No experience required


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