Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Job Description
This opportunity is offered by a neighborhood joint restaurant known for its warm atmosphere, dedicated customer service, and spirited team environment. This establishment thrives on delivering high energy and exceptional hospitality that leaves lasting impressions on every guest. It is a place where team members are encouraged to embrace a servant leadership mindset and put patrons first, ensuring that every single interaction is genuine, upbeat, and welcoming. The restaurant operates with strong emphasis on its core values of passion and pride, aiming for a clean, safe, and fun environment where guests enjoy not only the food and drinks but also the overall ambiance and service quality.
The role of Host at this inviting neighborhood joint is pivotal to maintaining the smooth operation and delightful guest experience. As the first point of contact, the Host is responsible for greeting customers with enthusiasm and a genuine smile, managing the flow of traffic within the dining area, and creating a friendly environment. This role involves controlling the seating process efficiently to reduce wait times while balancing the comfort and pace for guests as they are guided to their tables. The Host also ensures that guests are well-informed about the menu, drink specials, and daily chalkboard offerings.
In addition to primary hosting duties, the Host supports front-of-house operations by assisting bussers, servers, and bartenders with tasks such as clearing tables, refilling drinks, and handling carry-out orders. The person holding this position must maintain a high level of professionalism and remain composed even in fast-paced, demanding situations. They actively contribute to meeting special guest needs, ensuring that senior citizens, large parties, and business meetings receive outstanding attentiveness.
This job demands a positive, adaptable attitude with a "do whatever it takes" approach. The Host is also entrusted with maintaining safety, sanitation, and security standards throughout their shift and must promptly report customer complaints to management. This role requires someone physically capable of standing and walking throughout a shift, handling lifting and carrying, and navigating various work surfaces safely. Good communication skills and the ability to multitask effectively in a bustling environment are essential. This position suits individuals who enjoy dynamic work settings and take pride in delivering impeccable guest experiences at every interaction.
The role of Host at this inviting neighborhood joint is pivotal to maintaining the smooth operation and delightful guest experience. As the first point of contact, the Host is responsible for greeting customers with enthusiasm and a genuine smile, managing the flow of traffic within the dining area, and creating a friendly environment. This role involves controlling the seating process efficiently to reduce wait times while balancing the comfort and pace for guests as they are guided to their tables. The Host also ensures that guests are well-informed about the menu, drink specials, and daily chalkboard offerings.
In addition to primary hosting duties, the Host supports front-of-house operations by assisting bussers, servers, and bartenders with tasks such as clearing tables, refilling drinks, and handling carry-out orders. The person holding this position must maintain a high level of professionalism and remain composed even in fast-paced, demanding situations. They actively contribute to meeting special guest needs, ensuring that senior citizens, large parties, and business meetings receive outstanding attentiveness.
This job demands a positive, adaptable attitude with a "do whatever it takes" approach. The Host is also entrusted with maintaining safety, sanitation, and security standards throughout their shift and must promptly report customer complaints to management. This role requires someone physically capable of standing and walking throughout a shift, handling lifting and carrying, and navigating various work surfaces safely. Good communication skills and the ability to multitask effectively in a bustling environment are essential. This position suits individuals who enjoy dynamic work settings and take pride in delivering impeccable guest experiences at every interaction.
Job Requirements
- High school degree or GED preferred
- good reading, writing, mathematical and communication skills
- able to interact professionally with other customers and team members
- able to handle multiple tasks in a fast-paced environment
- good judgment and decision making abilities
- able to spend 100% of working time standing, walking, and reaching
- capable of pushing, pulling and lifting objects
- able to maintain body equilibrium in challenging environments
- able to climb ladders, stairs, and ramps
- able to carry loads greater than 35 pounds frequently
- able to communicate clearly with customers
- able to hear sounds at normal speaking levels with or without correction
- specific vision abilities including close, distance, color, peripheral, depth perception and the ability to adjust focus
Job Qualifications
- High school degree or GED preferred
- good reading, writing, mathematical and communication skills
- ability to interact professionally with customers and team members
- ability to handle multiple tasks in a fast-paced environment
- good judgment and decision-making abilities
Job Duties
- Greet customers with a personable, genuine, upbeat, and unique greeting
- control the flow of traffic and maintain a clean atmosphere
- perform the role of a Host including managing seating and monitoring wait times
- know menu details, drink specials, and credit card policies
- open and hold doors for customers
- provide excellent service and maintain energy and enthusiasm throughout the shift
- assist bussers, servers, and bartenders with various support tasks
- complete assigned opening, ongoing, and closing sidework
- maintain a safe, sanitary, and secure environment
- notify managers of customer complaints
- perform any other tasks assigned by a manager
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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