Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $16.90
Benefits
Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial Security
Job Description
Hilton is a globally recognized leader in the hospitality industry with a rich legacy of welcoming over 3 billion guests worldwide. Known for its commitment to delivering exceptional experiences, Hilton operates a portfolio of world-class hotel brands that set new standards in travel and guest services. The company places immense value on fostering an award-winning workplace culture, consistently ranked among the World’s Best Workplaces by Great Place to Work and Fortune. Hilton prides itself on its core values which include hospitality, integrity, leadership, teamwork, ownership, and a focus on the present moment. These foundational principles guide every team member's actions and contribute to an environment where guest satisfaction and employee wellbeing are prioritized equally.
The Restaurant Host role at Hilton is a vibrant and essential position within the Hotels team, where hospitality is not just a word but a way of life. This role focuses on making unforgettable first impressions by warmly greeting guests, efficiently managing seating arrangements, and ensuring a smooth and seamless dining experience. The Restaurant Host acts as the face of the dining outlets, spreading warmth and light through attentive and personalized service. Key responsibilities include greeting and escorting guests, maintaining the seating flow with accuracy, responding promptly to special requests, and supporting daily operational tasks such as service preparation and closing procedures.
Beyond the immediate dining experience, the Restaurant Host embodies Hilton’s commitment to exceptional service by fostering an inviting atmosphere that enhances every guest's stay. The company offers comprehensive support to team members, providing unmatched perks and benefits like discounted travel opportunities, an employee stock purchase program, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, comprehensive health and welfare plans, and financial security through retirement savings programs. These benefits reflect Hilton’s dedication to the holistic wellbeing of its employees, ensuring they thrive both professionally and personally.
Joining Hilton means becoming part of a distinguished global family that values passion, integrity, and teamwork. Whether one is starting their career or seeking a new challenge, the Restaurant Host position at Hilton offers a unique opportunity to contribute to a prestigious brand while developing essential hospitality skills in a supportive and dynamic environment. Hilton’s welcoming culture and commitment to employee growth make it more than just a workplace — it’s a community where individuals can build fulfilling careers and make a lasting impact on the travel and hospitality industry.
The Restaurant Host role at Hilton is a vibrant and essential position within the Hotels team, where hospitality is not just a word but a way of life. This role focuses on making unforgettable first impressions by warmly greeting guests, efficiently managing seating arrangements, and ensuring a smooth and seamless dining experience. The Restaurant Host acts as the face of the dining outlets, spreading warmth and light through attentive and personalized service. Key responsibilities include greeting and escorting guests, maintaining the seating flow with accuracy, responding promptly to special requests, and supporting daily operational tasks such as service preparation and closing procedures.
Beyond the immediate dining experience, the Restaurant Host embodies Hilton’s commitment to exceptional service by fostering an inviting atmosphere that enhances every guest's stay. The company offers comprehensive support to team members, providing unmatched perks and benefits like discounted travel opportunities, an employee stock purchase program, paid parental leave, personalized caregiving support, crisis concierge services, mental health resources, generous paid time off, comprehensive health and welfare plans, and financial security through retirement savings programs. These benefits reflect Hilton’s dedication to the holistic wellbeing of its employees, ensuring they thrive both professionally and personally.
Joining Hilton means becoming part of a distinguished global family that values passion, integrity, and teamwork. Whether one is starting their career or seeking a new challenge, the Restaurant Host position at Hilton offers a unique opportunity to contribute to a prestigious brand while developing essential hospitality skills in a supportive and dynamic environment. Hilton’s welcoming culture and commitment to employee growth make it more than just a workplace — it’s a community where individuals can build fulfilling careers and make a lasting impact on the travel and hospitality industry.
Job Requirements
- high school diploma or equivalent
- previous experience in hospitality or customer service preferred
- excellent communication skills
- ability to work flexible hours including evenings and weekends
- standing for extended periods
- customer-focused attitude
- proficiency in basic computer skills
- ability to work as part of a team
Job Qualifications
- high school diploma or equivalent
- previous experience in hospitality or customer service preferred
- excellent interpersonal and communication skills
- strong organizational abilities
- ability to remain calm and professional under pressure
- friendly and approachable demeanor
- basic knowledge of reservation management systems is a plus
Job Duties
- greet guests warmly and ascertain their needs quickly and effectively
- seat guests, manage the seating chart, and monitor dining activity to ensure a seamless experience
- respond promptly and knowledgeably to guest inquiries and special requests
- perform opening and closing tasks and assist with service prep such as stocking and folding silverware
- maintain a clean and organized host station
- communicate effectively with restaurant staff to coordinate seating and service
- handle guest feedback and resolve issues diplomatically
Job Criteria
Experience
No experience required
Job Location
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