Host / Hostess, Peacock Alley - Waldorf Astoria Washington DC

Waldorf Astoria Washington DC is an iconic luxury hotel located in the heart of Washington, D.C., prominently situated on Pennsylvania Avenue. This historic property, once home to the Old Post Office, has been masterfully reimagined to reclaim its status as one of the city’s most prestigious and recognized addresses. Boasting 263 elegantly appointed rooms, 38,000 square feet of versatile event space, along with two upscale restaurants and three sophisticated bars, the hotel is a premier venue for significant events, groundbreaking meetings, and unique, unforgettable experiences. Guests are welcomed into a world where tradition meets modern luxury, ensuring a remarkable stay with every visit.

Joining the Waldorf Astoria Washington DC team means becoming part of a globally respected brand known for exceptional hospitality and distinguished service. The hotel is committed to providing both guests and team members with a warm and inspiring environment. Employment with this esteemed property is unionized under Local 25, which means flexible scheduling based on seniority and business needs, with hours varying week to week and a commitment to full availability. The position of Host/Hostess on the Peacock Alley Team is a pivotal role within the hotel’s restaurant services, responsible for setting the tone of every guest interaction.

As a Restaurant Host/Hostess at Waldorf Astoria Washington DC, you will be the initial point of contact for guests at the dining outlets. Your presence and professionalism will create lasting first impressions by warmly greeting guests, efficiently managing seating arrangements, and ensuring the dining experience flows smoothly and seamlessly. You will be instrumental in responding to guest inquiries and special requests, embodying the hotel’s core values of hospitality, integrity, leadership, teamwork, ownership, and a proactive focus on delivering impeccable service in real time.

This role is more than just a position; it is an opportunity to brighten someone’s day through genuine human connection and attentive service. Responsibilities include managing the seating chart, assisting with opening and closing duties, preparing for service, and maintaining the high standards expected at a Waldorf Astoria property. Team members are supported by the hotel’s commitment to wellbeing, including comprehensive benefits such as medical insurance for employees and their families, paid parental leave, mental health resources, travel discounts, financial planning programs, and generous paid time off.

Waldorf Astoria is dedicated to fostering an award-winning workplace culture recognized globally for its excellence. Team members are valued contributors to a supportive environment where career development and personal growth are prioritized. This is an ideal role for passionate individuals eager to thrive in luxury hospitality and contribute to making every guest’s stay exceptional. If you are driven by service excellence and inspired by a storied brand, the Waldorf Astoria Washington DC offers a dynamic platform to forge your legacy in one of the nation’s most consequential hotel settings.