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Host / Hostess - Nights & Weekend availability

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $11.75 - $16.25
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Work Schedule

Flexible
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Benefits

Paid Time Off
medical benefits
flexible schedules
meal benefits
Holiday pay
Employee meal discounts
professional advancement

Job Description

Zia's is a well-established, full-service casual dining restaurant located at The Docks in Toledo, OH. Since opening in June 2000, Zia's has quickly become a beloved local spot known for its generous pasta dishes, home-style Italian meats, chicken, fish, and large pizzas. Situated conveniently along the Maumee River, Zia's also offers the unique service of delivering delicious Italian food to boats making quick stops at the docks. With a deep commitment to making both guests and team members feel like part of the family, Zia's fosters a welcoming and professional environment where employees can thrive and advance their careers.

The role currently open at Zia's is for Hosts and Hostesses, who play a vital role in creating a warm and inviting dining atmosphere. This front-of-house position requires individuals who are polished professionals with a keen eye for detail, willing to learn and embrace the restaurant's service standards. Hosts and Hostesses are the first point of contact for guests, responsible for greeting and seating customers, managing reception duties, and handling reservations efficiently while maintaining excellent customer service. This role is perfect for those who enjoy engaging with people and ensuring a pleasant dining experience from start to finish. Zia's offers flexible schedules to accommodate team members' needs and provides a variety of valuable benefits such as paid time off, medical benefits for full-time employees, meal benefits, holiday pay, and employee meal discounts. Additionally, the restaurant promotes professional advancement, offering team members opportunities to grow and build long-term careers within the company. Overall, Zia's is dedicated to providing a supportive and enriching workplace where employees can develop their skills in a thriving, customer-focused environment.

Job Requirements

  • high school diploma or equivalent
  • availability to work flexible shifts including evenings and weekends
  • ability to stand for extended periods
  • strong customer service orientation
  • effective communication skills
  • reliable and punctual
  • willingness to work in a fast-paced environment

Job Qualifications

  • high school diploma or equivalent
  • prior experience in a customer-facing role preferred
  • excellent communication and interpersonal skills
  • ability to remain calm under pressure
  • strong attention to detail
  • willingness to learn and follow restaurant standards
  • friendly and approachable demeanor

Job Duties

  • greet guests warmly upon arrival
  • manage seating arrangements efficiently
  • handle reservations and reception duties
  • maintain a clean and organized host station
  • provide exceptional customer service
  • communicate effectively with kitchen and serving staff
  • assist with guest inquiries and special requests

Job Criteria

Experience

No experience required


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