Host-Hostess - Mount Mercy University

Aramark is a global leader in food services, facilities management, and uniform services, proudly serving millions of guests every day across 15 countries. Rooted in service and united by a strong sense of purpose, Aramark's mission is to do great things for its employees, partners, communities, and the planet. At Aramark, the culture is built around inclusivity, equal employment opportunity, and fostering professional growth, encouraging employees to develop their talents and fuel their passions while contributing positively to the company's success.

The Host/Hostess position at Aramark is a critical role focused on providing an exceptional first and lasting impression to guests at dining locations. This role is tailored for individuals who are not only organized and empathetic but also efficient in their workflow and skilled at social connections. Being the face of the service, the Host/Hostess is responsible for greeting and seating guests in a manner that optimizes table usage and accommodates special requests, ensuring a comfortable and welcoming environment. This role requires excellent communication and interpersonal skills to build instant rapport with guests, making each guest feel valued and cared for.

In addition to guest seating and greeting duties, the Host/Hostess supports overall guest satisfaction by addressing guest needs, escalating concerns when necessary, and maintaining cleanliness and order in the front-of-house environment. Effective coordination with kitchen staff and servers is also essential to optimize operation flow and provide seamless service. Adaptability to dynamic guest needs and strict adherence to Aramark's safety policies, including food safety and sanitation standards, are other vital aspects of this role.

This position offers an engaging work environment ideal for those who thrive in lively settings while offering the opportunity to develop new skills and advance professionally within a supportive company. Flexibility in schedule, including evenings, weekends, and holidays, is expected. The role might include physical tasks such as lifting, bending, and extended periods of standing or walking, alongside the use of uniforms and personal protective equipment (PPE).

Working at Aramark means joining a global community that values each individual's unique contributions and promotes fairness and respect. The Host/Hostess role is a gateway to a rewarding career path in hospitality and service, supported by a company committed to ethical practices and inclusive work culture. Aramark encourages employees to reach their full potential, ensuring their careers are as fulfilling as they are successful.