Host-Hostess (Full-Time) - Frontera Cocina, Disney Springs

Lake Buena Vista, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Weekend Shifts

Benefits

competitive rates

great benefits

Exclusive Disney perks

Job Description

Our organization is a leading company in the hospitality and entertainment sector, renowned for delivering exceptional dining experiences and magical moments to guests. As part of a globally recognized entertainment and hospitality brand, we pride ourselves on creating enchanting atmospheres in our restaurants that combine impeccable service, delicious cuisine, and the charm of an immersive environment. Our teams are dedicated to excellence, aiming to exceed guest expectations with every visit, ensuring a memorable and enjoyable dining experience that complements the overall entertainment journey.

We are currently seeking enthusiastic and professional Hosts/Hostesses to join our dynamic restaurant team. A Host/Ho... Show More

Job Requirements

Minimum of one year of restaurant experience preferred
minimum of a high school diploma or equivalent
previous host/hostess experience preferred
must have or be able to obtain a State of Florida Food Safety Certificate
must have or be able to obtain a Florida Responsible Vendors Certificate
must be well versed in food safety including proper techniques for handling food and personal hygiene requirements
must be well versed in laws and company practices regarding the safe and legal service of alcoholic beverages
must be able to perform all necessary job functions
must be able to stand and be mobile for up to 4 consecutive hours
must be able to function in narrow spaces such as those found in kitchens and dining rooms
must be able to lift and carry equipment or food up to 50 pounds
must be able to push and pull carts and doors
must be able to reach, bend, kneel, stoop and crouch
must be able to perform repetitive tasks
must be able to complete work duties in a variety of environmental conditions including coolers, freezers, kitchen environments and outdoors
must be able to work around foods containing various food allergens
must be able to communicate and interact politely and effectively with guests of all types
must be able to effectively satisfy guest demands
must be able to work effectively in a fast-paced environment
must be fluent in the English language
must be available to work weekends and holidays
must be able to arrive for all assigned shifts on-time
must be able to comply with company appearance guidelines

Job Qualifications

Minimum of a high school diploma or equivalent
previous host/hostess experience preferred
must have or be able to obtain a State of Florida Food Safety Certificate
must have or be able to obtain a Florida Responsible Vendors Certificate
must be well versed in food safety including proper techniques for handling food and personal hygiene requirements
must be well versed in laws and company practices regarding the safe and legal service of alcoholic beverages

Job Duties

Answer phone in a timely and appropriate manner
prepare and maintain Host/Hostess area for guest arrival
properly and efficiently utilize the restaurant reservation, seating and paging systems
politely greet all guests in a timely fashion
lead guests to the table and seat guests in an appropriate fashion
politely inform guests of wait times and prepare wait lists as necessary
answer any guest questions as necessary
offer all guests a fond farewell
have basic knowledge of acceptable forms of payment and the Disney Dining Plan
perform work duties in compliance with all Company guidelines and policies
display proper food safety procedures at all times
follow all necessary laws and processes for the safe service of alcohol
work closely with all other team members and display good teamwork
follow the Disney 5-Keys Basics, Service Basics and Company Guidelines at all times
all other tasks as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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