Host / Hostess - Applebees - 3417-Allentown, PA (Allentown, PA)

Job Overview

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Employment Type

Full-time
Part-time
diamond

Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Training and Development
flexible scheduling

Job Description

Apple Gold Group is a dynamic and growing hospitality company known for its commitment to excellent customer service and creating memorable experiences for guests. With a focus on professionalism and a warm atmosphere, Apple Gold Group operates several hospitality venues that emphasize quality and guest satisfaction. The company prides itself on fostering a positive work environment where team members can grow, develop new skills, and thrive in a team-oriented setting. Apple Gold Group values energetic and friendly individuals who are passionate about making guests feel welcomed and valued throughout their visit.

The role of Host at Apple Gold Group is crucial in shaping the guests' first and last impressions. Hosts are the face of the establishment, responsible for greeting and seating guests with enthusiasm and professionalism. This position is ideal for individuals who are enthusiastic, sociable, and enjoy interacting with diverse groups of people. No previous experience is necessary, as Apple Gold Group offers comprehensive training to help new hosts develop the skills needed to succeed. Hosts are expected to manage guest flow effectively, handle reservations, and ensure a seamless and pleasant dining or event experience for all guests.

This position offers both full-time and part-time opportunities based on shift availability and management’s discretion, making it flexible to accommodate various schedules. Compensation details will be discussed during the interview process. Additionally, the company provides a competitive benefits package including medical, dental, and vision insurance for team members who average at least 30 hours per week after completing one full year of employment. The role requires physical stamina, including the ability to stand and keep pace with guests throughout the shift and lift items weighing between 10 to 20 pounds. Apple Gold Group is committed to supporting its staff with ongoing training and opportunities for advancement within the company, making this not just a job, but a career path for individuals passionate about hospitality and guest service.

Job Requirements

  • ability to stand and keep pace with guests for the length of the shift
  • ability to lift 10-20 pounds
  • availability to work flexible hours including nights, weekends, and holidays
  • no prior experience required
  • warm and friendly personality

Job Qualifications

  • high school diploma or equivalent preferred but not required
  • excellent communication and interpersonal skills
  • friendly and outgoing personality
  • ability to multitask and remain calm under pressure
  • basic knowledge of customer service principles
  • willingness to learn and participate in training
  • reliability and punctuality

Job Duties

  • greet guests warmly and promptly
  • manage guest reservations and seating arrangements
  • maintain a clean and organized host station
  • provide accurate wait times and manage guest flow efficiently
  • support team members with various front-of-house tasks
  • ensure guests have a positive and memorable experience
  • assist with answering phone calls and directing inquiries

Job Criteria

Experience

No experience required


Job Location

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