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Host / Hostess

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Flexible
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Benefits

Employee Discounts
flexible schedules
Paid Time Off
multiple benefit plans
Community Volunteer Opportunities
structured training programs
Positive work environment

Job Description

Brick House, located in Amherst, New York, is a well-established restaurant known for its vibrant atmosphere and commitment to exceptional guest experiences. As part of the Landry's group, a nationally recognized leader in the hospitality industry, Brick House embraces a culture where employees are regarded as the restaurant's greatest asset. The restaurant focuses on delivering a warm, friendly, and memorable dining experience through an engaged team that values inclusivity, respect, and teamwork. Employing a diverse workforce, Brick House encourages growth, development, and community involvement while fostering a positive work environment where staff can thrive both personally and professionally.

The Host position at Brick House offers a unique opportunity to become a pivotal part of the guest experience. This role is not merely a job but a chance to join a winning team that takes pride in offering unparalleled hospitality from the moment guests arrive. The host acts as the face of the restaurant, welcoming patrons with a friendly and accommodating demeanor, managing reservations and seating arrangements efficiently while ensuring all guests feel valued and respected. This position emphasizes the importance of teamwork and maintaining high standards of customer service in a fast-paced dining environment.

Working as a Host at Brick House means engaging with guests and team members to create a seamless and enjoyable restaurant experience. Employees receive comprehensive training and development programs designed to enhance their skills and career potential within the Landry's family. The company provides flexible schedules and multiple benefit plans tailored to employees' needs, encouraging a balance between work and personal life. With a salary of $16.00 per hour, this hourly role also includes generous employee discounts on dining, retail, amusements, and hotels, highlighting the organization’s commitment to rewarding its team members.

The Host position offers opportunities for advancement within the company and involvement in community volunteer work through Landry's League, promoting a sense of purpose and connection beyond the workplace. Brick House values diversity and fosters a positive work environment where different perspectives are welcomed and respected. Applicants who aspire to embody Landry's "Be FAIR" values — being Friendly, Accommodating, Inclusive, and Respectful — and who approach every shift with a guest-first attitude are encouraged to apply. Prior restaurant experience is preferred but not mandatory, and a passion for great food and having fun is essential to succeed in this role.

In summary, Brick House hosts are critical in setting the tone for guest interactions and ensuring that each visit is enjoyable and memorable. This role suits individuals passionate about hospitality, eager to grow their careers, and ready to contribute positively to a supportive and dynamic team. By joining Brick House, candidates become part of a recognized leader in hospitality committed to excellence, community involvement, and employee satisfaction.

Job Requirements

  • High school diploma or equivalent
  • Prior restaurant or hospitality experience preferred
  • Strong communication skills
  • Ability to multitask and manage reservations
  • Friendly and accommodating personality
  • Availability to work flexible hours including evenings and weekends
  • Ability to maintain professionalism under pressure

Job Qualifications

  • High school diploma or equivalent
  • Prior restaurant or hospitality experience preferred
  • Strong communication and interpersonal skills
  • Ability to work well in a team environment
  • Guest-focused attitude and professional demeanor
  • Comfortable working in a fast-paced setting
  • Basic computer skills for managing reservations

Job Duties

  • Greet guests warmly and professionally upon arrival
  • Manage reservations and seating arrangements efficiently
  • Maintain an organized and welcoming host stand
  • Assist guests with inquiries and provide general information about the restaurant
  • Coordinate with service staff to optimize guest seating and flow
  • Uphold a guest-first attitude in a fast-paced environment
  • Ensure a positive and respectful atmosphere for both guests and team members

Job Criteria

Experience

Mid Level (3-7 years)


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