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Host / Hostess

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $10.00
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Work Schedule

Flexible
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Benefits

Employee Discounts
flexible schedules
training programs
Paid Time Off
Paid sick leave
Opportunities for advancement
Community Volunteer Opportunities

Job Description

Mitchell's Fish Market, located in Lansing, Michigan, is a renowned restaurant specializing in delivering a premium seafood dining experience. As part of the Landry's Inc. family, Mitchell's Fish Market prides itself on commitment to quality and exceptional customer service. This establishment is recognized for its inviting atmosphere, high standards in food preparation, and a dynamic team-oriented workplace culture. Whether it's hosting a casual lunch or a special occasion dinner, Mitchell's Fish Market focuses on creating memorable dining moments for guests.

The company prides itself on not just being a restaurant but a community where employees are valued as the greatest asset, and there are structured programs aimed at career advancement and personal growth. Mitchell's Fish Market offers an inclusive and diverse work environment where employees' contributions are acknowledged and respected, making it an ideal place for those who are passionate about hospitality and providing excellent guest experiences.

This role is for a Host position, which is hourly and offers a competitive starting wage of 10 USD per hour with the opportunity to earn tips. As a Host at Mitchell's Fish Market, you will be the first point of contact for guests entering the restaurant, ensuring their experience begins warmly and smoothly. The host is responsible for greeting and seating guests in a manner that reflects the restaurant's standards and values. The role demands a friendly and accommodating demeanor as well as the ability to multitask efficiently in a fast-paced environment.

Working as a Host provides an excellent opportunity to grow within the hospitality industry. The company offers unparalleled training and development programs to help you refine your skills and advance your career. Flexible scheduling is available to accommodate various needs, and generous employee discounts extend beyond dining to retail and other amenities within Landry's portfolio, including hotels and amusements. Additionally, there are multiple benefit plans catered to individual needs and paid time off or sick leave depending on location. The work atmosphere promotes positivity and respect, with diversity highly valued and supported.

Joining Mitchell's Fish Market means more than just securing a job – it's about being part of a team that lives by the "Be FAIR" ideals: Be Friendly, Accommodating, Inclusive, and Respectful. The company encourages team players with a guest-first attitude and a passion for great food and fun. Prior restaurant experience is preferred but not mandatory for the Host position, as the essential qualities include a positive approach and comfort in working within a lively and fast-paced setting.

Overall, the Host role is crucial in creating an outstanding guest experience by ensuring smooth host stand operations, delivering exceptional customer interactions, and supporting the broader restaurant team. It offers an attractive blend of personal development, community involvement through volunteer opportunities, and the chance to work with one of the most respected names in the restaurant industry.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Strong communication and interpersonal skills
  • Ability to stand for extended periods
  • Availability to work flexible hours including evenings, weekends and holidays
  • Basic computer skills for managing reservations

Job Qualifications

  • Aspire to Be FAIR ideals: be friendly, accommodating, inclusive and respectful
  • Be a team player with a guest first attitude
  • Prior restaurant experience preferred
  • Passion for great food and fun
  • Comfortable working in fast-paced environment

Job Duties

  • Greet guests warmly upon arrival
  • Manage reservations and seating arrangements efficiently
  • Maintain a clean and organized host stand and waiting area
  • Communicate effectively with the service team to coordinate seating and guest flow
  • Provide guests with wait time estimates and manage the waiting list
  • Handle guest inquiries and requests with professionalism
  • Ensure compliance with health and safety standards

Job Criteria

Experience

Mid Level (3-7 years)


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