Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
employee discount
flexible schedule
team environment
Training and Development
Job Description
TSFR Schostak Family Restaurants is a leading restaurant company known for delivering exceptional dining experiences through its well-established brands, including Applebee's. TSFR prides itself on fostering a workplace culture that emphasizes teamwork, excellent service, and community involvement. With numerous locations across the region, the company focuses on providing guests not only with delicious food but also a warm, inviting atmosphere that encourages repeat visits and customer loyalty.
The Applebee's location at 2284 Woodlake Drive, Okemos, MI, is currently seeking a dedicated Host/Hostess to join their dynamic team. This role is vital in creating a positive first impression and delivering a seamless dining experience from the moment guests enter until they depart. As the initial contact for guests, the Host/Hostess will play a key part in managing the flow of the dining room, ensuring efficient seating that maximizes restaurant capacity and supports server productivity.
The Host/Hostess position at Applebee's under TSFR is designed for individuals who are friendly, outgoing, and committed to excellent customer service. The successful candidate will be responsible for greeting guests warmly, assisting with seating arrangements per the established seating plan, and maintaining cleanliness and orderliness in the entry and waiting areas. Additionally, the role involves supporting servers by taking initial drink orders and delivering food when necessary.
This position requires flexibility in working various shifts, including evenings and weekends, and the ability to stand for extended periods. The physical demands of the job also include transporting and carrying items such as high chairs and booster seats, as well as cleaning duties like wiping down tables and sweeping the dining area. TSFR ensures that its team members work in a clean and safe environment and provides ongoing training aligned with its core values, mission, and vision.
Working at Applebee's with TSFR offers an excellent opportunity for individuals seeking to grow within the hospitality industry while being part of a supportive and team-oriented culture. The organization values its employees and encourages a work environment where everyone can contribute to creating memorable dining experiences for guests. Team members are expected to embody the company’s core purpose and uphold the standards that make Applebee's a preferred destination for casual dining.
In summary, this role is perfect for candidates who thrive in a fast-paced, customer-focused setting and are passionate about delivering high-quality service with a smile. As a Host/Hostess, you become an essential part of the restaurant’s success by ensuring smooth operations and fostering a welcoming environment that reflects the TSFR Roadmap and Applebee’s commitment to excellence.
The Applebee's location at 2284 Woodlake Drive, Okemos, MI, is currently seeking a dedicated Host/Hostess to join their dynamic team. This role is vital in creating a positive first impression and delivering a seamless dining experience from the moment guests enter until they depart. As the initial contact for guests, the Host/Hostess will play a key part in managing the flow of the dining room, ensuring efficient seating that maximizes restaurant capacity and supports server productivity.
The Host/Hostess position at Applebee's under TSFR is designed for individuals who are friendly, outgoing, and committed to excellent customer service. The successful candidate will be responsible for greeting guests warmly, assisting with seating arrangements per the established seating plan, and maintaining cleanliness and orderliness in the entry and waiting areas. Additionally, the role involves supporting servers by taking initial drink orders and delivering food when necessary.
This position requires flexibility in working various shifts, including evenings and weekends, and the ability to stand for extended periods. The physical demands of the job also include transporting and carrying items such as high chairs and booster seats, as well as cleaning duties like wiping down tables and sweeping the dining area. TSFR ensures that its team members work in a clean and safe environment and provides ongoing training aligned with its core values, mission, and vision.
Working at Applebee's with TSFR offers an excellent opportunity for individuals seeking to grow within the hospitality industry while being part of a supportive and team-oriented culture. The organization values its employees and encourages a work environment where everyone can contribute to creating memorable dining experiences for guests. Team members are expected to embody the company’s core purpose and uphold the standards that make Applebee's a preferred destination for casual dining.
In summary, this role is perfect for candidates who thrive in a fast-paced, customer-focused setting and are passionate about delivering high-quality service with a smile. As a Host/Hostess, you become an essential part of the restaurant’s success by ensuring smooth operations and fostering a welcoming environment that reflects the TSFR Roadmap and Applebee’s commitment to excellence.
Job Requirements
- Ability to work a variety of shifts including evenings and weekends
- ability to stand for long periods of time
- ability to transport and carry objects such as a high chair or booster seat
- ability to wipe, sweep and carry plates to kitchen
- ability to read and interpret documents such as contracts, operating and maintenance instructions and procedure manuals
- ability to write routine reports and correspondence
- ability to speak effectively before groups of customers or employees
- ability to solve practical problems and deal with a variety of concrete variables
- ability to interpret instructions furnished in written, oral, diagram or schedule form
- ability to sit, talk, hear, walk, use hands and fingers to feel, handle or operate objects and reach with hands and arms
- ability to occasionally lift and/or move objects up to 30 pounds
- close vision and ability to adjust focus
- flexibility and willingness to accept change and handle a fast-paced environment
- ability to work in a team environment
Job Qualifications
- Excellent customer service skills
- friendly and outgoing personality
- ability to work effectively in a team environment
- ability to communicate verbally and in writing
- ability to follow food safety guidelines
- experience in a fast-paced restaurant environment preferred
Job Duties
- Greet all guests as they enter and depart the restaurant and hold the door open for guests
- seat guests according to the established plan and guests needs
- keep host/hostess stand and waiting area clean
- ensure menus remain clean and stocked
- complete restroom checks and refill paper products in bathrooms as needed
- sanitize and wipe down all tables and sweep the area as needed and reset the table
- assist the servers when needed by taking the initial drink order or running food to the guests in the dining room
- complete daily opening and closing work to ensure a clean and safe environment for guests and team
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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