Host / Hostess

Red Bear Brewing Co. is a vibrant brewpub located in the heart of NoMa, Washington DC. As a newer brewery, Red Bear Brewing Co. focuses on crafting exceptional beers while simultaneously fostering a warm and engaging community atmosphere. The establishment takes pride in offering a wide selection of house-made beers alongside carefully curated local wines, ciders, and cocktails. This diversity ensures a welcoming experience for all patrons, whether they prefer classic brews or unique, seasonal concoctions. Red Bear Brewing Co. is not just a place to drink beer; it is a community hub where guests come to socialize, relax, and enjoy a range of events in an inviting environment complete with an extensive library of board games. These games are intended to spark connections and create memorable moments for friends old and new.

The company is deeply committed to responsible business practices, emphasizing sustainability, diversity, environmental awareness, and supportive relationships with local businesses and organizations. Red Bear Brewing Co. actively supports social justice causes including Black Lives Matter and LGBTQ+ rights, making it a progressive employer that strives to address unconscious bias within its hiring and operational practices. The company prides itself on maintaining an inclusive, respectful, and vibrant workplace culture.

The role available is for a Front of House team member who will be instrumental in shaping each guest's experience from the moment they enter the brewery. This position is full-time with competitive hourly wages commensurate with experience, and includes benefits such as a 401k program with employer matching for full-time employees and employer contributions to health insurance. Additional perks include sick leave and a 20% discount on all Red Bear items.

The successful candidate will serve as the face of the brewery, greeting guests warmly, managing the central kitchen host station where all food orders and to-go orders are handled, and ensuring guests have a seamless and enjoyable visit. Responsibilities include selling merchandise and beer cans, checking IDs when necessary, answering phone calls, and assisting with customer inquiries or complaints. A unique aspect of this role involves recommending and managing the checkout of board games from the brewery’s extensive collection, adding an element of fun and engagement to the guest experience.

This position requires multitasking in a fast-paced environment and working well independently as well as collaboratively with bartenders, the taproom manager, and other staff members. The candidate will also be involved in social media content creation to help promote events and specials, further connecting the brewery with its community. Physical tasks such as bussing and cleaning tables, restocking, setup, and breakdown of service areas including the taproom, restrooms, and patio are also part of the job duties. Adherence to all safety and health regulations is mandatory.

Red Bear Brewing Co. values employees who have a passion for beer and brewing and a desire to learn more. A positive, friendly attitude and the ability to stand and work in noisy, active environments for extended periods are essential. Additionally, the ability to occasionally lift up to 50 lbs, work outside, and a commitment to learning basic American Sign Language (ASL) are required to better serve the diverse customer base. Flexibility in schedule with availability on nights and weekends and comfort with digital scheduling and team communication platforms are necessary.

This role offers a unique opportunity for individuals who enjoy engaging with the public in a welcoming and inclusive environment that actively promotes social causes and supports its community. Candidates with bar or restaurant experience, board game expertise, social media skills, or ASL fluency are especially encouraged to apply, though training will be provided. If you are enthusiastic about creating a memorable guest experience and representing an innovative brewery committed to positive community impact, this position at Red Bear Brewing Co. could be the perfect fit for you.