Waffle House logo

Host / Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Paid Weekly
Direct Deposit
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flexible schedules
stock ownership
Paid vacation

Job Description

Waffle House is a well-established restaurant chain famous for its warm hospitality, delicious food, and a welcoming environment. For over 65 years, Waffle House has been more than just a food business; it prides itself as a company that puts people first. This includes not only customers but, importantly, its employees as well. Waffle House operates with a mission of creating a fulfilling, fun, and rewarding career for its workforce, helping it maintain a strong reputation and consistent growth across its many locations.

As a people-oriented company, Waffle House is currently hiring both full-time and part-time servers to work various shifts in their restaurants. The role involves more than just serving food; it requires individuals who have vibrant personalities, a friendly demeanor, and exceptional customer service skills. The company emphasizes that its employees are the first point of contact and the face of the restaurant, playing a crucial role in shaping the customer experience. Working here means being part of a team that values enthusiasm, positive interactions, and the ability to work efficiently in a fast-paced environment.

The position of a server at Waffle House offers an opportunity to engage with a diverse range of customers, providing them with a memorable service experience. Servers are expected to greet customers warmly, manage seating arrangements, answer their inquiries about menu items, and ensure that guests feel appreciated throughout their visit. The role carries a sense of responsibility and pride as it represents the company’s values and commitment to outstanding hospitality.

Waffle House also provides attractive perks and benefits for its employees, including weekly pay, flexible scheduling primarily focused on shifts that are busy, and stock ownership after 90 days of employment. Additionally, paid vacation and other benefits are available to qualifying employees, reflecting the company’s dedication to the welfare of its associates. This combination of an engaging work environment, solid benefits, and the chance for career growth makes the server role at Waffle House a highly appealing opportunity for individuals seeking a rewarding job in the hospitality industry.

Overall, this role demands excellent communication and customer interaction skills, a genuine passion for service, and a team spirit to contribute positively to the restaurant’s vibrant atmosphere. Whether you’re seeking full-time employment or flexible part-time work, Waffle House offers a platform to build your career while being part of a company that truly values its people.

Job Requirements

  • High school diploma or equivalent
  • prior experience in customer service or hospitality preferred but not required
  • ability to work flexible shifts including nights, weekends, and holidays
  • capable of standing for extended periods
  • legal authorization to work in the country

Job Qualifications

  • Friendly and enthusiastic personality
  • excellent customer service skills
  • ability to interact positively with guests in a fast-paced environment
  • good communication skills
  • punctual and reliable
  • team-oriented mindset

Job Duties

  • Serves as the customer’s first impression of service in the restaurant
  • greets all incoming customers with a smile and by opening the door
  • warmly invites the customer to find a table wherever they’d prefer or shows them to the waiting chairs along the front, ensuring them of a short wait
  • manages the order of waiting customers to ensure that they are seated promptly as tables become available
  • diligently thanks customers as they are leaving and invites them to come back
  • stocks and maintains the self-service coffee bar for waiting customers
  • hands menus to waiting customers
  • answers customer’s questions regarding the menu, basic Waffle House food preparation and wait times

Job Criteria

Experience

No experience required


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