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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $7.25 - $11.14
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee Recognition Program
Job Description
Denny's is a renowned American diner-style restaurant chain known for its welcoming atmosphere, hearty meals, and exceptional customer service. Established in 1953, Denny's has grown into a trusted name across the United States, offering a wide variety of breakfast, lunch, and dinner options 24 hours a day. With a strong commitment to creating a comfortable and friendly environment, Denny's prides itself on making every guest feel at home. The company values diversity and inclusivity, adhering to equal employment opportunity policies for all individuals regardless of age, race, gender, or background. Their dedication to quality food, excellent service, and customer satisfaction... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service preferred
- Strong communication skills
- Ability to stand for long periods
- Basic cash handling skills
- Willingness to work flexible hours including weekends and holidays
Job Qualifications
- Excellent interpersonal and communication skills
- Friendly and approachable demeanor
- Ability to work in a fast-paced environment
- Basic math skills for handling payments
- Ability to multitask and stay organized
- Prior customer service experience preferred
- High school diploma or equivalent
Job Duties
- Greet guests in a warm, friendly, smiling manner
- Suggest new menu items from limited time offerings
- Receive payment and make correct change
- Assist with beverages like bold, signature or flavored coffees
- Clean, complete side work, and organize supplies as needed
- Assist other team members without being asked
- Provide total guest satisfaction
- Greet and welcome all customers immediately upon arrival and verify number in their party
- Determine special needs such as high chairs or special menus
- Collect payment from customers in accordance with cash handling procedures
- Inquire about food and service satisfaction and handle customer complaints or suggestions appropriately
- Seat customers at tables or booths appropriate for their needs and those of the restaurant
- Introduce feature of the day
- Keep hostess area stocked and clean including to-go items and bakery products
- Handle incoming telephone calls and take to-go orders as appropriate
- Maintain proper supply of clean menus
- Periodically supply customers with initial beverage suggestions and provide beverage orders and refills
- Assist service personnel in clearing and setting tables
- Resolve complaints and notify the manager of any complaints received
- Assist other service personnel as needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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