Applebee's logo

Host / Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
Free Shift Meals
Employee Discounts
Medical insurance
Paid Time Off
Supplemental insurance offerings
Employee assistance program

Job Description

Applebee's Neighborhood Grill + Bar, operated by Thrive Restaurant Group, is a renowned and beloved restaurant franchise dedicated to providing excellent dining experiences in neighborhoods across the United States. This well-established brand is deeply invested in creating environments where guests can enjoy quality food and hospitality in a welcoming atmosphere. Thrive Restaurant Group prides itself on its commitment to the community and to employee growth, fostering a workplace culture that values each individual’s contribution and encourages personal and professional development. Known for its classic American fare and vibrant casual dining setting, Applebee's continues to be a favorite destination for families, friends, and local patrons looking to connect over great food and friendly service.

As a dedicated franchisee, Thrive Restaurant Group believes that work is more than just a job — it is an opportunity to nurture potential and build meaningful careers within the hospitality industry. They aim to foster a culture where employees feel valued, empowered, and inspired to be their authentic selves. Applebee's Neighborhood Grill + Bar is actively seeking full-time and part-time Restaurant Hosts and Hostesses who share this passion for hospitality and customer care.

In the role of Restaurant Host or Hostess, you will be the first point of contact for guests entering the establishment. Your responsibilities will include warmly greeting guests, managing waitlists and reservations, escorting guests to their tables, and ensuring that the dining area flows smoothly and efficiently. As part of the front-of-house team, you play a crucial role in delivering a lasting positive impression that aligns with Applebee's commitment to excellent service. The company provides training to prepare you for success in this position, and while previous service experience is preferred, it is not mandatory as they are willing to train motivated individuals.

This position offers an opportunity to develop leadership skills and grow within the organization, supported by competitive pay and several employee benefits designed to enrich your work experience and personal life. Benefits include free shift meals, employee discounts, medical insurance, paid time off (subject to eligibility), supplemental insurance options, and access to a confidential Employee Assistance Program for both team members and their families. The company values and supports work-life balance and well-being.

Applebee's Neighborhood Grill + Bar is committed to diversity and inclusion, operating as an equal opportunity employer and adhering to E-Verify requirements at its locations in Tennessee, North Carolina, and South Carolina. Applicants must be eligible to work in the United States and at least 16 years of age or older. If you are passionate about creating memorable dining experiences and eager to be part of a respected hospitality team that believes everybody matters, Applebee’s offers a fulfilling work environment that encourages your growth and success.

Job Requirements

  • Must be at least 16 years of age
  • Eligible to work in the United States
  • Previous service experience strongly preferred but not required
  • Ability to stand and move around for extended periods
  • Availability to work flexible shifts including evenings, weekends, and holidays
  • Strong commitment to providing excellent guest experiences
  • Willingness to undergo training and follow restaurant policies

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in customer service or hospitality preferred
  • Strong communication and interpersonal skills
  • Ability to manage multiple tasks in a fast-paced environment
  • Friendly and approachable demeanor
  • Basic knowledge of reservation and POS systems beneficial
  • Willingness to learn and adapt in a team setting

Job Duties

  • Greet guests warmly as they enter the restaurant
  • Manage waitlist and reservation systems effectively
  • Escort guests to their assigned tables promptly
  • Provide accurate information about menu items and specials
  • Maintain cleanliness and organization at the host station
  • Coordinate with serving team to ensure smooth dining flow
  • Assist in managing guest satisfaction and handling inquiries

Job Criteria

Experience

Entry Level (1-2 years)


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