Host - Hostess

Phoenix, AZ, USA|Onsite

Job Overview

Employment Type

Part-time

Hourly

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive pay

tip sharing

Employee Discounts

Paid training

flexible scheduling

Opportunities for advancement

fun work environment

Job Description

Night Owl Pizza & Drinks is a vibrant and community-focused restaurant located in South Scottsdale, known for its lively atmosphere and dedication to great food and exceptional service. As a staple in the neighborhood, Night Owl Pizza & Drinks combines a playful, energetic vibe with a commitment to providing a welcoming experience for all guests. This establishment is much more than just a pizza place; it's a local gathering spot that fosters connections, supports positivity, and thrives on its dynamic, music-filled environment. The restaurant has built a solid reputation for blending delicious menu offerings with a customer-centric approach that prioritizes... Show More

Job Requirements

Minimum two years of relevant work experience
ability to stand for prolonged periods and work in a fast-paced environment
excellent communication skills
reliable availability for evenings, weekends, and holidays
basic math proficiency
dependable transportation
punctuality
strong organizational and time-management skills

Job Qualifications

Friendly, outgoing demeanor with excellent verbal communication and customer-service skills
ability to stand for long periods and move quickly in a busy environment
reliable availability for evenings, weekends, and holidays
basic math skills for managing waits and seating counts
dependable transportation and punctuality
strong teamwork and time-management skills
previous host or hostess or front-of-house experience in a bar or full-service restaurant preferred
familiarity with reservation or waitlist systems such as OpenTable, Resy, Hostme or similar preferred
bilingual abilities with Spanish helpful
enthusiasm for working in a themed, high-energy space and engaging with regulars and new guests

Job Duties

Greet guests promptly and warmly
manage the host stand and maintain a professional, welcoming presence
manage reservations, waitlist, and seating rotations efficiently to optimize guest flow and server workload
communicate guest needs, special requests, and table status clearly to servers and bartenders
answer phones, take reservations, and provide accurate information about hours, menu items, and specials
maintain the entrance and host area by keeping menus, coat hooks, and waiting areas clean and organized
assist with opening and closing tasks including restocking host supplies and preparing the dining area
support a positive guest experience by addressing concerns calmly and escalating issues to management when necessary

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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