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Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
401(k) retirement plan
Employee assistance program
Free team member meals
Discounted parking
Property discounts
Paid Time Off
Tuition Reimbursement
Travel Discounts
Job Description
The Roosevelt New Orleans, an iconic Waldorf Astoria property, is a luxury hotel that blends historic elegance with exceptional Southern hospitality. Located near the French Quarter, this prestigious hotel offers guests unparalleled access to New Orleans' vibrant attractions such as Jackson Square, Bourbon Street, and the Arts & Warehouse District. With 504 elegantly appointed rooms, over 60,000 square feet of versatile meeting space, and five distinct food and beverage outlets including two fine dining restaurants, a casual café, a seasonal rooftop bar, and in-room dining, The Roosevelt stands as a pinnacle of luxury and service in the city.
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Job Requirements
- High school diploma or equivalent
- Prior hospitality experience preferred
- Excellent communication skills
- Ability to stand for long periods
- Positive attitude and customer service orientation
- Ability to work flexible hours including nights and weekends
Job Qualifications
- High school diploma or equivalent
- Prior experience in hospitality or food and beverage service preferred
- Strong communication and interpersonal skills
- Ability to multitask and work in a fast-paced environment
- Friendly and outgoing personality
- Basic knowledge of reservation software and seating management
Job Duties
- Greet guests warmly and manage seating arrangements
- Coordinate reservations and waitlists efficiently
- Provide guests with accurate information about menu and restaurant services
- Collaborate with servers and kitchen staff to ensure timely seating and service
- Handle guest inquiries and special requests professionally
- Maintain cleanliness and organization of host station and lobby area
- Assist with opening and closing duties of the restaurant
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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