Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Paid Time Off
Employee Discounts

Job Description

Wings & Rings is a vibrant and energetic restaurant known for its dedication to providing excellent food and a great atmosphere. As a popular dining destination, Wings & Rings focuses on delivering high-quality wings, sandwiches, and a variety of other delicious menu items that keep guests coming back. The company prides itself on creating a friendly and hospitable environment, making every visit memorable and enjoyable for both guests and employees. Working at Wings & Rings is more than just a typical restaurant job; it is an opportunity to be part of a team that values customer experience and staff camaraderie. Employees are encouraged to engage with customers, foster a lively atmosphere, and contribute to the overall success of the restaurant.

The role of Host/Hostess at Wings & Rings is pivotal in setting the tone for the guest experience. This position requires someone who enjoys interacting with people and can maintain a professional yet friendly demeanor. The Host/Hostess is the first point of contact for guests and is responsible for greeting them warmly, managing seating efficiently, and ensuring that customer flow is balanced among service stations. Additionally, the Host/Hostess handles phone inquiries, takes reservations, and supports the team by assisting with bussing duties when necessary. This job requires a proactive attitude, excellent interpersonal skills, and the flexibility to adapt to a fast-paced environment. The role is ideal for individuals aiming to grow in the hospitality sector while contributing positively to a team-oriented workplace. Employment at Wings & Rings as a Host/Hostess is typically part-time or full-time, providing an engaging work atmosphere with opportunities for personal and professional development. Such a position offers the chance to be part of a company that values both customer satisfaction and employee engagement, ensuring a rewarding experience on both fronts.

Job Requirements

  • Customer service experience preferred
  • ability to interact with the public and coworkers in a friendly and enthusiastic manner
  • physical ability to bend, twist, and stand for extended periods
  • effective communication skills including speaking, reading, and comprehending instructions and policies
  • comfortable conversing with customers

Job Qualifications

  • Customer service and cash handling experience preferred
  • demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • ability to bend, twist, and stand to perform normal job functions
  • requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers

Job Duties

  • Greets guests in a professional, friendly, and hospitable manner upon their arrival
  • escorts guests to a table, balancing the customer flow among the stations, taking into account requests for a particular table or server, depending upon availability
  • answers telephone, taking reservations and responding to questions
  • assists with the duties of bus persons, resetting a table for reuse, etc. as the customer flow allows, to ensure efficiency
  • prepares and prints daily menu
  • functions as a supportive team member during the course of their shift
  • demonstrates positive interpersonal skills with guests and co-workers

Job Criteria

Experience

Entry Level (1-2 years)


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