Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $12.00 - $15.00
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Work Schedule

Flexible
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Benefits

competitive pay
Free Shift Meals
Employee Discounts
Medical insurance
Paid Time Off
Other supplemental insurance
Employee assistance program

Job Description

Applebee's Neighborhood Grill + Bar, operated by Thrive Restaurant Group, is a well-established franchisee known for providing a warm, inviting dining experience that emphasizes community and quality food. With locations in Tennessee, North Carolina, and South Carolina, Thrive Restaurant Group is committed to delivering exceptional hospitality and fostering employee growth. Applebee's brand is recognized nationwide for its neighborhood bar and grill concept, offering a casual atmosphere where guests can enjoy a diverse menu featuring American classics and beverages. Thrive Restaurant Group shares this vision and strives to create an environment where both guests and employees feel valued and inspired.

The role of a Restaurant Host or Hostess at Applebee's Neighborhood Grill + Bar under Thrive Restaurant Group is essential in setting the tone for an exceptional guest experience. This position is a great opportunity for individuals who enjoy working with people, have a passion for hospitality, and seek growth within the restaurant industry. As a host or hostess, you will be the first point of contact for guests, responsible for greeting and seating them in a friendly and efficient manner. You will help manage reservations and waitlists, assisting with seating arrangements to ensure smooth operations throughout service.

This role offers both full-time and part-time employment options, making it flexible for varying schedules. Thrive Restaurant Group values its employees and provides competitive pay, benefits including medical insurance, and paid time off for eligible team members. Additional perks such as free shift meals and employee discounts help enhance the overall work experience. Thrive is committed to employee development, offering opportunities for leadership growth and training to help you advance your career in the restaurant industry.

At Applebee's Neighborhood Grill + Bar, you will join a team where the belief that everybody matters guides the work culture. Thrive Restaurant Group aims to create a workplace that encourages team members to be their best selves and develop skills that can contribute not only to their professional life but personal life as well. Inclusivity and equal opportunity employment are core to the company's values, reflected in their E-Verify compliance and diversity initiatives.

As a host or hostess, your role will be pivotal in creating a welcoming atmosphere for guests, ensuring that each dining experience meets Applebee's high standards. Thrive Restaurant Group's supportive work culture means you will be part of a team that values communication, teamwork, and a positive attitude. Whether you are just starting in the hospitality industry or looking to grow your career, this role offers a strong foundation and support system. Thrive Restaurant Group invites passionate, motivated individuals who want to make a difference in the neighborhoods they serve to join their Applebee's team.

Job Requirements

  • must be at least 16 years of age
  • eligible to work in the us
  • previous service experience strongly preferred but will train
  • commitment to creating the best guest experience
  • ability to stand for extended periods
  • flexible availability including evenings, weekends, and holidays

Job Qualifications

  • strong communication skills
  • friendly and approachable demeanor
  • ability to multitask in a fast-paced environment
  • previous customer service or hospitality experience preferred
  • basic knowledge of reservation systems is an asset
  • team player with a positive attitude
  • willingness to learn and grow within the company

Job Duties

  • greet guests warmly and promptly
  • manage waitlist and reservations efficiently
  • escort guests to their tables
  • provide accurate wait time estimates
  • maintain cleanliness and organization of the front host area
  • assist with answering phone calls and guest inquiries
  • collaborate with team members to ensure a smooth dining experience

Job Criteria

Experience

Entry Level (1-2 years)


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