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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Flexible spending account
401(k) retirement plan
Paid Time Off
Employee Discounts
Job Description
The Roosevelt New Orleans, an iconic Waldorf Astoria property, is a luxurious hotel known for its blend of Southern hospitality, world-class service, and rich historic surroundings. Located near the vibrant French Quarter, as well as other notable city attractions such as Jackson Square, Bourbon Street, and the Arts & Warehouse District, the hotel offers guests an immersive cultural experience in the heart of New Orleans. The Roosevelt is a grand establishment featuring 504 elegantly appointed rooms, over 60,000 square feet of versatile meeting and event space, and five distinctive food and beverage outlets. These include two renowned restaurants, a charming... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service or hospitality experience preferred
- excellent communication skills
- ability to stand for extended periods
- availability to work flexible hours including weekends and holidays
- basic computer skills
- ability to handle multiple tasks efficiently
Job Qualifications
- High school diploma or equivalent
- prior experience in a customer service or hospitality role preferred
- strong communication and interpersonal skills
- ability to work in a fast-paced environment
- friendly and professional demeanor
- proficiency in reservation and seating management systems
- knowledge of hospitality industry standards
Job Duties
- Greet guests warmly and manage seating arrangements
- coordinate guest reservations and waitlists efficiently
- provide information about menu offerings and restaurant facilities
- manage guest inquiries and resolve issues promptly
- assist in maintaining cleanliness and organization of the dining area
- collaborate with food and beverage staff to ensure smooth operations
- support special event seating and guest management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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