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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Flexible spending account
401(k)
Employee assistance program
Free Meals
Discounted parking
Property discounts
Paid Time Off
Travel Discounts
Tuition Reimbursement
Job Description
The Roosevelt New Orleans, an iconic Waldorf Astoria property, is a luxurious hotel that perfectly combines Southern hospitality, world-class service, and historic charm. Established in the heart of New Orleans, this landmark hotel is recognized as a centerpiece of the city, offering guests an extraordinary experience enriched by its proximity to renowned attractions such as the French Quarter, Jackson Square, Bourbon Street, and the Arts & Warehouse District. The Roosevelt New Orleans features 504 beautifully appointed rooms and over 60,000 square feet of flexible meeting space, making it a preferred destination for both leisure travelers and event planners. The hotel... Show More
Job Requirements
- high school diploma or equivalent
- ability to work flexible hours including nights, weekends, and holidays
- physical stamina to stand for extended periods
- excellent communication skills
- customer service experience preferred
- ability to multitask and work under pressure
- team-oriented mindset
Job Qualifications
- high school diploma or equivalent
- previous experience in hospitality or food and beverage service preferred
- excellent interpersonal and communication skills
- ability to work in a fast-paced environment
- strong organizational skills
- positive and outgoing attitude
- basic computer skills for reservation management
Job Duties
- greet and welcome guests warmly upon arrival
- manage guest reservations and seating arrangements efficiently
- coordinate with waitstaff and kitchen team to ensure smooth order flow
- answer guest inquiries about menu items, specials, and hotel facilities
- maintain cleanliness and organization of the host stand and waiting area
- assist in managing waitlists during busy periods
- provide exceptional customer service to enhance guest satisfaction
Job Criteria
Experience
No experience required
Job Location
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