Job Overview

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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities

Job Description

Red Mile is a premier entertainment and dining establishment known as the 'Horse Racing Capital of the World.' Located in an area rich with equestrian history and culture, Red Mile prides itself on delivering world-class experiences to both locals and visitors alike. With a deep commitment to excellence, the team at Red Mile works diligently to create an inviting atmosphere where guests can enjoy top-tier service alongside the excitement of horse racing events. The company values its employees and fosters a dynamic work environment that promotes growth, teamwork, and a shared passion for outstanding service.

The Host/Hostess role at Red Mile is a crucial position that directly impacts the quality of the guest experience from the moment patrons enter the restaurant. This role is ideal for individuals who are outgoing, personable, and eager to interact with guests in a friendly and professional manner. As the first point of contact, the host or hostess is responsible for greeting guests with warmth and courtesy, managing seating arrangements according to a set seating chart, and providing guests with clean menus and neatly rolled silverware.

Beyond seating guests, this position requires assisting in maintaining the cleanliness and organization of the dining area, ensuring that the atmosphere remains welcoming and comfortable. Knowledge of the menu and current food promotions is necessary to confidently answer any questions guests might have, thereby enhancing their dining experience. Candidates for this role should be physically capable of standing for several hours, lifting up to approximately 15 pounds, and thriving in a fast-paced restaurant environment. Weekend availability is essential due to peak dining times at Red Mile.

In joining Red Mile, team members become part of an energetic and passionate group dedicated to making every dining occasion memorable. This position offers the opportunity to develop valuable customer service skills while working within a unique setting that merges fine dining with the thrill of notable horse racing events. The role is suitable for those looking for a rewarding career in hospitality, with the possibility of advancement within a company known for its commitment to quality and guest satisfaction.

Job Requirements

  • Weekend availability
  • Ability to stand for extended periods
  • Ability to lift up to 15 pounds
  • Basic knowledge of restaurant operations
  • Reliable and punctual
  • Must be able to work in a fast-paced environment

Job Qualifications

  • Excellent customer service skills
  • Friendly and outgoing personality
  • Ability to communicate effectively
  • Knowledge of menu items and food promotions
  • Ability to work well in a team environment
  • Previous experience in a hospitality or restaurant setting is preferred

Job Duties

  • Responsible for greeting and seating guests according to a seating chart
  • Should be outgoing and willing to interact with guests
  • Provide guests with clean menus and rolled silverware
  • Assists with keeping the dining room clean and rolls silverware as needed
  • Must be knowledgeable and able to answer questions regarding the menu and food promotions
  • Ability to lift approximately 15lbs, be on feet for several hours and work in a fast-paced environment

Job Location

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