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Host / Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.00 - $16.00
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Work Schedule

Flexible
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Benefits

Competitive wages
meal discounts
flexible schedules
Daily Pay Option
positive work atmosphere
training provided
Equal opportunity employer

Job Description

Neighborhood Restaurant Partners (NRP) is a well-established franchisee of Applebee's, with over 30 years of experience operating more than 65 restaurants across the Southeastern United States. Their locations span Southern Georgia, Southern Alabama, and various parts of Florida, including the Panhandle, the greater Tampa Bay and Orlando areas, as well as the Space Coast. As a reputable player in the casual dining sector, NRP focuses on delivering memorable dining experiences to its guests while fostering an inclusive and welcoming environment for its team members. NRP places a strong emphasis on diversity, achievement, and quality, values that reflect both in their guest service and workplace culture. At NRP, the goal is to provide each guest with a high-quality, enjoyable meal in a friendly, comfortable atmosphere. The company also offers competitive wages, meal discounts, and flexible schedules to support its employees' needs and growth.

The position available at NRP is for Hosts and Hostesses, both full-time and part-time. This role is an integral part of the restaurant's front-of-house team, focusing on guest seating, greeting, and managing reservations. The Host/Hostess position is about being the first point of contact for guests, ensuring they feel welcome from the moment they enter. You will be expected to provide excellent customer service, helping to create the best possible dining experience. This role demands strong interpersonal skills, a commitment to teamwork, and the ability to maintain a positive attitude even during busy times. The company offers an innovative payment option via a partnership with Rain, allowing employees to receive up to 50% of their pay within hours after their shift, giving greater financial flexibility. Candidates should be at least 18 years old and eligible to work in the US. While previous restaurant or teamwork experience is preferred, training is provided for those eager to learn and succeed. This is a great opportunity for individuals who want to work in a dynamic hospitality environment that values both its guests and employees. NRP is an Equal Opportunity Employer and values a diverse workforce.

Job Requirements

  • must be 18 years of age or older
  • eligible to work in the US
  • previous restaurant or teamwork experience preferred but not required
  • availability to work flexible shifts
  • commitment to providing excellent customer service
  • ability to stand for extended periods
  • ability to handle multiple tasks simultaneously

Job Qualifications

  • high school diploma or equivalent preferred
  • prior experience in hospitality or customer service desirable
  • strong interpersonal and communication skills
  • ability to work in a fast-paced environment
  • teamwork orientation
  • friendly and approachable demeanor
  • basic knowledge of restaurant operations

Job Duties

  • greet guests and manage waitlists or reservations
  • seat guests promptly and courteously
  • assist guests with inquiries and provide excellent customer service
  • maintain cleanliness and organization of the host station
  • communicate effectively with servers and kitchen staff
  • manage guest flow to ensure smooth dining operations
  • handle phone calls and take reservation bookings

Job Criteria

Experience

No experience required


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