Host / Hostess

San Marcos, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

flexible schedule

Referral program

employee discount

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Job Description

IHOP, officially known as the International House of Pancakes, is a renowned restaurant chain specializing in breakfast foods, including a variety of pancakes, waffles, and other classic American breakfast dishes. With locations across the United States and internationally, IHOP has established itself as a favorite dining destination for families, friends, and individuals looking for a warm, welcoming atmosphere coupled with delicious comfort food. Known for its commitment to exceptional guest service and a fun, friendly environment, IHOP emphasizes teamwork, respect, and creating memorable dining experiences for every guest who walks through their doors.

IHOP is currently seeking motivated and skille... Show More

Job Requirements

High school degree or equivalent
ability to be on feet for most of the shift
ability to carry up to 25 pounds periodically
ability to bend, stoop, kneel, and stretch for cleaning and maintenance
willingness to work flexible hours including weekends, holidays, day, night, and other shifts
ability to handle money transactions responsibly
good communication skills

Job Qualifications

Effective communication skills
ability to comprehend systems, safety standards, and operating procedures
accuracy in handling money transactions
ability to multitask and maintain service standards
patience, professionalism, and courtesy in solving service issues
flexibility and availability to work various shifts including holidays and weekends
teamwork skills
ability to thrive in a fast-paced and dynamic environment

Job Duties

Welcome guests with a warm smile and a genuine welcome to IHOP
seat guests promptly at clean and sanitary tables
accommodate guests with special needs and provide assistance as required
manage wait lists during busy periods
know the menu to assist guests with to-go orders
enter guests' orders accurately into the system
deliver food and beverages to outside and delivery guests in a timely manner
handle guests' checks and payments accurately
maintain the appearance of the restaurant by clearing, cleaning, and resetting tables
stock and rotate supplies in the host areas and dining room
comply with all IHOP regulations and service standards
adhere to IHOP uniform and appearance standards
complete the IHOP Academy Training program

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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