Host / Hostess

Miami, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Pre-tax commuter benefits

Employee assistance program

Pet Insurance Discounts

Provided family meal

Job Description

Miami Members Hospitality LLC is a distinguished hospitality company dedicated to delivering exceptional guest experiences through its high-end and meticulously managed restaurants and clubs. Known for its commitment to quality service and professional excellence, Miami Members Hospitality LLC upholds a warm, inviting environment for both guests and staff. The company prides itself on fostering a culture of professionalism, attentiveness, and dedication to the art of hospitality, making it a leader in the luxury dining and club industry in the Miami area and beyond.

The Host position at SEIA represents a crucial role within Miami Members Hospitality LLC's front-of-house team... Show More

Job Requirements

High school diploma or equivalent
Previous experience in a hospitality or customer service role
Ability to use reservation management software like OpenTable or Resy
Excellent verbal and written communication skills
Ability to multitask and work under pressure
Professional demeanor and appearance
Flexible schedule to include nights, weekends, and holidays

Job Qualifications

Previous experience in a host or guest-facing hospitality role preferred
Familiarity with reservation platforms such as OpenTable or Resy
Strong communication skills and a calm, polished, and welcoming presence
Ability to stay organized and composed in a fast-paced environment
Professional appearance and keen attention to detail
Flexible availability including nights, weekends, and holidays
Genuine interest in hospitality and guest experience

Job Duties

Warmly and professionally greet guests upon arrival
Accurately manage reservations and waitlists using platforms like OpenTable or Resy
Escort guests to their tables with poise, maintaining awareness of pacing, flow, and guest comfort
Support seating flow and table assignments under the guidance of the Lead Host and FOH leadership
Communicate effectively with the service team to ensure seamless guest transitions and consistent service flow
Anticipate guest needs, respond promptly to requests, and escalate concerns when necessary
Share guest information such as VIP status, allergies, and special requests with relevant team members
Answer phones and manage guest inquiries accurately and professionally
Maintain cleanliness, organization, and readiness of the host stand, entrance, waiting areas, and menus
Ensure menus and guest-facing materials are clean, current, and well-stocked
Follow assigned opening and closing procedures for the host stand

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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