Host / Hostess

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $17.00 - $19.00
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Work Schedule

Flexible
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Benefits

growth opportunities
Great Training
Flexible Hours
Education Reimbursement
dining discount
Professionalism
Strong company culture

Job Description

Water Grill is a renowned seafood restaurant with over 25 years of delighting seafood lovers in Southern California. Recognized by the internationally acclaimed Zagat Guide as "the best seafood in Southern California," Water Grill has built a reputation for serving dazzling fish preparations that exemplify superior quality and freshness. The restaurant prides itself on a commitment to excellence that resonates in its culinary offerings and exceptional guest experiences. With a strong foundation established through multiple successful locations, Water Grill is now expanding to Bellevue, Washington, marking its seventh operation, and continues to uphold its standards of culinary distinction and outstanding service.

At Water Grill, the focus is on delivering an unforgettable dining experience where the freshest seafood is paired with skillful preparation and exemplary hospitality. The restaurant's culture embraces teamwork, growth, and professionalism, which supports an engaging and productive environment for both guests and staff. Joining Water Grill means becoming part of a team that values not only technical skills but also a passion for hospitality and enhancing every guest interaction.

The role of Front Desk crewmember, including positions as host or hostess, is pivotal in setting the tone for the guests' dining journey. As the first and last point of contact, these team members orchestrate the restaurant flow, ensuring seamless seating arrangement, welcoming guests courteously, and maintaining an efficient reservation system with tools like Open Table. With part-time and full-time opportunities available, hosts and hostesses enjoy competitive wages ranging from $17 to $19 per hour plus tip share, equating to an estimated weekly pay between $600 and $1000 depending on schedule flexibility and availability.

Beyond competitive pay, Water Grill offers premium benefits that foster employee growth and satisfaction such as education reimbursement, generous dining discounts, flexible hours, and a strong, supportive company culture. Training provided is comprehensive, focusing on professional development and mastery of front desk standards led by certified trainers. This ensures that every crewmember is well-prepared to deliver excellence and flourish within the organization. The role is ideal for multitaskers who enjoy engaging with guests, managing various responsibilities efficiently, and contributing positively to the restaurant’s energetic atmosphere.

Water Grill promotes from within, providing clear pathways for career advancement, and welcomes individuals who are eager to grow their skills and make a tangible impact in hospitality. The restaurant fosters a workplace where team collaboration, professionalism, and guest satisfaction are paramount. Employees benefit from a productive environment surrounded by delicious food served in an inviting and beautiful setting.

For those seeking a welcoming work culture with opportunities to advance in the restaurant industry while working with a prestigious brand in seafood hospitality, Water Grill’s Front Desk crewmember position offers the perfect blend. If you are passionate about guest service, enjoy dynamic work environments, and value growth alongside great benefits, this is a promising career move. Join Water Grill in providing an exceptional dining experience and be ‘hooked’ on a rewarding new opportunity.

Job Requirements

  • Minimum of 18 years of age to serve alcoholic beverages with food
  • high school education
  • current food handler's card
  • ability to communicate in a satisfactory manner both verbal and written English
  • ability to compute basic mathematical calculations
  • ability to maintain complete knowledge of the front desk standards
  • any previous experience in guest relations or providing guest service

Job Qualifications

  • Minimum of 18 years of age to serve alcoholic beverages with food
  • high school education
  • current food handler's card
  • ability to communicate satisfactorily in both verbal and written English
  • ability to compute basic mathematical calculations
  • ability to maintain complete knowledge of front desk standards
  • previous experience in guest relations or providing guest service

Job Duties

  • Complete opening duties as assigned
  • answer phone promptly, taking reservations and messages recording all information correctly
  • seat guests as reserved or on a walk-in basis promptly and courteously accommodating special requests
  • carry all guest drinks on a tray when showing guests to their table
  • ensure the transfer of guest checks from bartender and cocktail servers to dining room servers
  • keep accurate account of table status throughout restaurant
  • anticipate guests' needs, respond promptly and acknowledge all guests
  • interact in courteous and professional manner with guests, management and co-workers
  • monitor and maintain cleanliness, sanitation and organization of guest restrooms
  • guide activities of assigned assistants to ensure optimum service to guests
  • complete all closing reports as assigned and report to manager before leaving duty

Job Criteria

Experience

Entry Level (1-2 years)


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