Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
flexible scheduling
Team member discounts

Job Description

Old Chicago Pizza is a renowned full-service casual dining restaurant that has been a beloved destination for craft beer enthusiasts and food lovers since 1976. With over 100 locations, we pride ourselves on serving a wide selection of local and international craft beers alongside handcrafted pizzas and taproom fare made from fresh, scratch ingredients. Our commitment to quality and authentic experiences has made us a leader in the industry, fostering an environment where great food, beer, and good times come together to create memorable moments for every guest.

Joining Old Chicago means being part of a dynamic team dedicated to excellence in hospitality. We are currently hiring Hosts and Hostesses to be the vital first and last touchpoints of our guests’ dining experience. This role is key to setting the tone in our restaurants by providing warm, genuine hospitality from the moment guests enter the door until they leave. As a Host or Hostess, you will engage with guests in a friendly and professional manner, guiding them safely to their tables while managing wait times, reservations, and to-go orders efficiently. Your role extends to answering any questions with a helpful attitude that enhances the overall guest experience and encourages return visits.

Our team members enjoy an inclusive and supportive working environment where teamwork and a positive attitude are highly valued. Whether managing phone inquiries or welcoming guests at the door, Hosts and Hostesses represent the face of Old Chicago, contributing directly to our reputation for outstanding service. This position offers flexible schedules suitable for part-time or full-time availability, allowing you to balance work with your personal life, whether school, family, or other commitments.

At Old Chicago, we believe in investing in our people. That’s why we offer competitive pay rates and a comprehensive benefits program to all team members. Benefits include medical, dental, vision, life, and disability insurance, plus voluntary benefits designed to support your overall well-being. Career advancement opportunities abound in our growing company for those who demonstrate dedication and a passion for hospitality. Team member discounts are just an added bonus to enjoying the great products that make us unique.

Our commitment to diversity and equal opportunity is reflected in our hiring practices. We strive to create an inclusive workplace where all team members can thrive and contribute to our shared success. As a member of the SPB Hospitality family, you can expect a role that challenges you, values your input, and rewards your hard work. Join us today and become part of a tradition that celebrates craft beer culture and exceptional dining experiences.

Job Requirements

  • must be at least 16 years of age or 18 or older if serving alcohol
  • flexible availability to work a variety of shifts
  • ability to stand for extended periods
  • strong multitasking skills
  • ability to handle guest inquiries and complaints professionally

Job Qualifications

  • high school diploma or equivalent preferred
  • excellent communication and interpersonal skills
  • ability to work in a fast-paced environment
  • friendly and approachable demeanor
  • customer service experience is a plus but not required
  • basic knowledge of restaurant operations

Job Duties

  • set the stage for an exceptional dining experience by guiding guests to their tables while engaging in warm and friendly conversation
  • demonstrate genuine hospitality during every interaction including over the phone or in person by providing accurate wait times and answering questions
  • take reservations and receive to-go orders professionally
  • create positive first impressions that encourage guest loyalty
  • support the team with a can-do attitude to ensure 100% guest satisfaction

Job Criteria

Experience

No experience required


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